Machine learning & AI
Turn insight into action
Make better decisions, faster. Our industry-leading AI enables you to predict challenges and be proactive to deliver safer care and improve experiences for patients and employees. With unmatched precision and the industry’s largest healthcare dataset – our AI helps you move quickly from insight to action.
Meet Press Ganey AI: The intelligence behind human connection
AI Summarize
Extract key insights in a fraction of the time to quickly understand structured and unstructured feedback.
AI Compose
Generate context-aware responses and content to save time and enhance patient engagement.
AI Recommend
Predict outcomes and receive expert guidance with AI-driven actions and recommendations tailored to your data.
Latest AI developments
Narrative HX: Instant insights from open text
Turn thousands of open-ended comments into clear, actionable insights—no specialty-training required. Narrative HX uses generative AI to build custom models in minutes, uncovering themes, sentiment, and trends across languages and channels. Fast, flexible, and available directly in PX Foundations.
- Build tailored, multilingual text analytics models in minutes
- Detect themes, sentiment, and trends at scale
- Skip tedious, manual rule-writing—no technical expertise needed
Seamlessly integrates with your existing dashboards in PX Foundations
Care, personalized. Connections, humanized. Powered by AI.
Summarize
Uncover themes instantly
Analyze feedback from surveys, contact center calls, and online reviews without sifting through all your data. AI-powered overviews highlight key themes, sentiment, and trends.
Summarize
Chat with your data
Explore deeper insights using conversational AI. Ask, “Which of my clinics are performing above average?” and get instant answers.
Compose
Streamline response time
Manage online reviews and let AI draft personalized replies in your brand’s voice—all in one tool.
Compose
Smart follow-up prompts
Make surveys more engaging with dynamic, follow-up questions like, “Why did you like your nurse?” to gather richer feedback.
Recommend
Be proactive
Predictive modeling combines AI and historical data to forecast future outcomes, enabling proactive insights like identifying at-risk patients or employees.
Recommend
Reduce time from insight to action
AI-powered workflows simplify decision-making with clear reports, real-time alerts, and data-backed insights, giving you control and instant readiness to act.
Actionable AI insights you can trust
More data, better results
Trained on the industry’s largest integrated dataset of experience, clinical, and safety data for precise, health system-specific insights.
Fair and inclusive
Minimize bias with solutions fine-tuned to your data, ensuring equitable outcomes that adapt to your unique needs.
Your data, secure
Safeguards ensure privacy, confidentiality, integrity, and security of your data, models, and operations.
Giving you the AI tools to make a difference
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Continuous Listening
analyze
Reputation
visualize
High Reliability Platform
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Nursing Excellence
Machine learning & ai
Bring order to chaos
See what you can do with our AI-powered tools.
