PG PULSE
Workforce, Workflows, and Workplaces: What Nursing Needs Now

What does it take to lead nursing forward—without losing touch with the front lines?
In this episode of PG Pulse, Press Ganey’s Senior Vice President and Chief Nursing Officer, Jeff Doucette, DNP, RN, FACHE, NEA-BC, FAAN, sits down with Betty Jo Rocchio, DNP, RN, CRNA, CENP, EBP-C, Executive Vice President and Chief Nursing Executive at Advocate Health, for a candid conversation about the future of nursing leadership.
They share why this moment isn’t about chasing the next big thing, but about solving the right problems with a new kind of roadmap—one rooted in purpose and built for now and what’s next.
Together, they discuss:
- How the pandemic became the great reset, forcing leaders to hone in on what truly matters
- The three essentials shaping the next five years: workforce, workflows, and work environment
- What it takes to build a flexible, empowered, and tech-enabled workforce
- AI’s role in reducing the cognitive load on both front-line staff and nurse managers
- A powerful call to action: Keep dreaming of a better world with the front lines to co-design the systems, strategies, and technologies that will keep us safe and move us forward