Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS)
In January 2016, CMS began voluntary monthly data collection using the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) survey tool. The survey is designed to measure the experiences of care for patients who visited Medicare-certified hospital based outpatient departments (HOPDs) or freestanding ambulatory surgery centers (ASCs) for a surgery or procedure. CMS plans to publicly report data collected from July 2016 through June 2017 in 2018 (unless the facility chooses to suppress their data).
The program will move from voluntary participation to mandatory implementation in January 2018, and CMS will require facilities to conduct the survey as part of the Outpatient Quality Reporting Program or the Ambulatory Surgical Center Quality Reporting Program. Press Ganey is a CMS-certified vendor and offers the OAS CAHPS regulatory survey to clients who wish to voluntarily collect data.
Based on other CAHPS programs, Press Ganey knows that clients who start measuring early outperform those clients who wait until data collection is mandatory. Press Ganey encourages beginning with voluntary OAS CAHPS implementation as soon as possible to allow time to gain experience with the OAS CAHPS questions and CMS protocols prior to mandatory participation.
Learn More About Press Ganey Solutions.