Competing on Patient-Driven Value: The New Health Care Marketplace

To succeed in the changing health care environment, organizations should compete on experiences and outcomes that matter to patients

Key findings highlight how hospitals and health systems can gain a competitive advantage by embracing patient-centered care models built on robust data collection, outcomes transparency, advanced analytics and targeted improvement.

Learn how to focus your organization’s efforts on quality, safety and experiences that can build value for patients, while also containing costs

  • Measure the quality, safety and patient experience outcomes that matter to patients.
  • Improve these outcomes by becoming fully transparent with performance data to enable informed decision-making, promote accountability and target improvement.
  • Build physician, nurse and employee engagement in the mission to deliver compassionate, connected care.

You may also interested in the 2014 Strategic Insights report, Reducing Suffering: The Path to Patient-Centered Care.


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