Transforming the Patient Experience

For nearly 30 years, Press Ganey’s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 10,000 health care organizations across the country and across the continuum of care, we are the leader in helping create continuous, sustainable improvement.

Headquartered in South Bend, Indiana, Press Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients’ success.

Whether it's in the hospital, medical practice, ambulatory or home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutions helps clients meet their goals of improved quality, better care and lower costs.

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.

Simply put, we are vested in our clients’ success, and dedicated to helping understand and improve every dimension of the patient experience.

Our History
	Press Ganey was founded on a strong passion to improve the quality and delivery of health care. See how that passion has fueled our growth, and benefited providers and patients alike for nearly 30 years. Learn more >
Our Core Values
	Our core values of partnership, innovation and service guide our work toward fulfilling our mission day in and day out. Learn more >
Our Mission
	Everything we do is driven by our unwavering focus on helping our clients transform the patient experience. Learn more >
Our Executives
	Meet our executive team, health care visionaries dedicated to innovation and excellence. Their leadership guides and propels our business forward in our quest to deliver superior services and solutions to clients across the continuum of care. Learn more >

Transforming the Patient Experience

Our History

Our Core Values

Our Mission

Our Executives