Client Awards Program

Press Ganey Awards: Recognizing Health Care's Best Organizations

It is Press Ganey’s honor to highlight the outstanding work of our clients who strive to improve the patient experience and raise the bar on performance each year. Press Ganey recognizes a select group of its clients with awards that recognize efforts to improve the quality and safety of patient care, to provide a positive and collaborative environment for employees and physicians, and ultimately to deliver exceptional patient experiences. Award winners are recognized in November at Press Ganey's National Client Conference.

PRESS GANEY® COMMUNITY RESPONSE AWARD

In times of crisis, caregivers rise to the occasion, supporting their communities during difficult times.

2016 Community Response Award Winners:

  • Adventist Health System - Florida Hospital, Orlando, Fla.
  • Baylor Scott & White Health, Dallas, Texas
  • Orlando Health, Orlando, Fla.
  • Parkland Health & Hospital System, Dallas, Texas
  • University of Texas Southwestern Medical Center, Dallas, Texas

PRESS GANEY® INNOVATOR OF THE YEAR AWARD

The Innovator of the Year Award is awarded to a leader who defines compassion and empathy through actions and leadership within his/her organization. Recipients are selected based on a history of challenging the status quo, driving innovation in health care and advancing care delivery to benefit both patients and the community.

The 2016 Innovator of the Year:  Lloyd H. Dean, President and CEO of Dignity Health

PRESS GANEY® TEAM OF THE YEAR AWARD

Patients’ perception of teamwork and the extent to which staff work together to care for them are the largest differentiating factors in how they experience hospital care. The Press Ganey Team of the Year Award honors a team that demonstrates outstanding care coordination and teamwork in pursuit of delivering safe, high-quality, compassionate care. 

The 2016 Team of the Year: Duke Women’s Cancer Care Raleigh

PRESS GANEY® PHYSICIAN OF THE YEAR AWARD

The Press Ganey Physician of the Year Award recognizes a physician who demonstrates exceptional leadership and who has realized tangible success improving the patient experience, reducing patient and caregiver suffering and who promotes compassionate connected care in their organization.

The 2016 Physician of the Year: Dr. Larry H. Hollier Jr., associate surgeon-in-chief for clinical affairs and chief of plastic surgery at Texas Children's Hospital, and professor and chief of the division of plastic surgery at Baylor College of Medicine.

PRESS GANEY® NURSE OF THE YEAR AWARD

The Press Ganey Nurse of the Year Award recognizes the contributions of an outstanding direct care nurse who has gone above and beyond in his/her role and demonstrated care innovation, transformation and collaboration that supports an exceptional patient experience.

The 2016 Nurse of the Year: June Martin, charge nurse at Newport Hospital-Lifespan Cancer Centers

THE PINNACLE OF EXCELLENCE AWARD® (formerly Beacon of Excellence Award)

This award, presented under the name Beacon of Excellence prior to 2015, is given to the top three performing organizations by category on the basis of extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement or clinical quality performance.

See the list of the 2016 Pinnacle of Excellence Award recipients.  

THE SUCCESS STORY AWARD®

This award recognizes clients who have demonstrated innovation and leadership to measurably improve patient experience, clinical quality or caregiver engagement. Recipients are selected from among the stories sent in response to the Press Ganey Annual Call for National Client Conference and Success Story submissions.

See the list of the 2016 Success Story Award recipients.  

THE NDNQI AWARD® FOR OUTSTANDING NURSING QUALITY

The NDNQI Award for Outstanding Nursing Quality honors nursing excellence and awards the best performing hospital in each of seven categories. Analysis considers 17 quality measures to evaluate scores by unit type, develops a standardized score for each unit and combines scores across the units to produce an overall score. The highest-ranking hospital in each category receives the award.

See the list of the 2016 NDNQI Award recipients

GUARDIAN OF EXCELLENCE AWARD®

This award honors clients who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance — awarded annually based on one year of data. 

See the list of the 2016 Guardian of Excellence Award recipients