Client Awards Program

Press Ganey Awards: Recognizing Health Care's Best Organizations

It is Press Ganey’s honor to highlight the outstanding work of our clients who strive to improve the patient experience and raise the bar on performance each year. Press Ganey recognizes a select group of its clients with awards that commend efforts to improve the quality and safety of patient care, provide a positive and collaborative environment for employees and physicians and ultimately deliver exceptional patient experiences. Award winners are recognized in November at the 2018 Press Ganey National Client & Executive Leadership Conferences and HPI Safety Summit.

PRESS GANEY® PEDIATRIC EXCELLENCE AWARD

Providing transformative care in the pediatric care setting requires highly engaged teams dedicated to the mission of providing patient- and family-centered care. The Pediatric Excellence Award recognizes an initiative that has engaged the workforce to transform the care experience for patients and their families.

The 2018 Pediatric Excellence Award Winner: Children’s Hospital of Philadelphia, Patient & Family Experience

PRESS GANEY® TEAM OF THE YEAR AWARD

Caregivers’ coordinated efforts to care for patients and their perception of teamwork are the largest differentiating factors in how patients experience hospital care. The Press Ganey Team of the Year Award honors a team that demonstrates outstanding care coordination and teamwork in pursuit of delivering safe, high-quality, compassionate care. 

The 2018 Team of the Year: MUSC Blood & Marrow Transplant Program

PRESS GANEY® INNOVATOR OF THE YEAR AWARD

The Innovator of the Year Award annually recognizes an outstanding leader who has challenged the status quo to improve the overall safety, quality and experience of care and who has advanced the health care industry through disruptive change.

The 2018 Innovator of the Year: Michael J. Dowling, president and CEO of Northwell Health

PRESS GANEY® PHYSICIAN OF THE YEAR AWARD

The Press Ganey Physician of the Year Award recognizes a physician who demonstrates exceptional leadership and has realized tangible success improving the patient experience, reducing patient and caregiver suffering and promoting compassionate connected care in their organization.

The 2018 Physician of the Year: Emily L. Sedgwick, MD, chief quality officer for Faculty Group Practice at Baylor College of Medicine 

PRESS GANEY® NURSE OF THE YEAR AWARD

The Press Ganey Nurse of the Year Award recognizes the contributions of an outstanding direct care nurse who has gone above and beyond in his/her role and demonstrated care innovation, transformation and collaboration that supports an exceptional patient experience.

The 2018 Nurse of the Year: Melissa Reider-Demer DNP, MN, CNP, transitional care nurse practitioner for and neurology department quality officer for the David Geffen School of Medicine at UCLA/UCLA Health 

HPI PRESS GANEY® KERRY JOHNSON SAFETY CHAMPION AWARD

The Kerry Johnson Safety Champion Award honors individuals who go above and beyond in sharing their expertise and experience with others to advance safety and Zero Harm.

The 2018 Safety Champions:
L. Dale Harvey, MS, RN, Fellow of Patient Safety, director, Performance Improvement – Quality & Safety First Programs, VCU Health System

Joan D. Wynn, PhD, RN, CPHQ, chief quality officer, Vidant Health

THE PINNACLE OF EXCELLENCE AWARD®

This award, presented under the name Beacon of Excellence prior to 2015, is given to the three top-performing organizations in each category on the basis of extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement or clinical quality performance.

See the list of the 2018 Pinnacle of Excellence Award recipients.  

THE SUCCESS STORY AWARD®

This award recognizes clients who have demonstrated innovation and leadership to measurably improve patient experience, clinical quality, safety or caregiver engagement. Recipients are selected from among the stories submitted to the Press Ganey Annual Call for National Client Conference and Success Story submissions.

See the list of the 2018 Success Story Award recipients.

THE NDNQI AWARD FOR OUTSTANDING NURSING QUALITY®

The NDNQI Award for Outstanding Nursing Quality honors nursing excellence and awards the best-performing hospital in each of seven categories. Analysis considers 17 quality measures to evaluate scores by unit type, develops a standardized score for each unit and combines scores across the units to produce an overall score. The highest-ranking hospital in each category receives the award.

See the list of the 2018 NDNQI Award recipients.

GUARDIAN OF EXCELLENCE AWARD®

This award honors clients who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance — awarded annually based on one year of data.  

See the list of the 2018 Guardian of Excellence Award recipients.