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Why Press Ganey

WHY PRESS GANEY

Pioneering experts

Decades of redefining experience management across industries

Our HX Platform

Our AI-powered platform lets you connect every type of data

Press Ganey AI

Turn data into insight into action—faster than ever before

Consultants

Our strategic consultants help you move from insight to action

Industry leaders

Meet the people shaping human experience management

Support & services

Partnership and support that is with you all the way

News

Latest announcements and news

Platform

Platform

Our HX Platform

Our AI-powered platform lets you connect every type of data

Press Ganey AI

Turn insight into action—faster and more accurately than ever before

Integrations

Connects to your tools to infuse experience data into your systems

Solutions

Patient experience

Understand patients at every step of their journey

Patient experience surveying

Regulatory programs

Experience analytics

Patient rounding

Post-discharge communications

Brand experience

Understand how people discover, see, and really feel about your brand

Reputation management

Listings management

Review publishing

Review requesting

Market intelligence

Employee experience

Build a workplace culture that brings great people in, and retains them

Employee engagement

Lifecycle surveys

Employee crowdsourcing

360 & 180 assessments

Foster a culture of safety to boost team morale

Reporting and high reliability: HRP

Patient Safety Organization: PSO

Promote nursing excellence and quality

Nursing excellence

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Deliver the clarity, empathy, and results members want

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consulting

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services

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Resources 25fcd2f6aa55a8a7a21442797bd47a25876d0f59

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Featured blog posts, e-books and case studies

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Category

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Uncategorized

AI is a leadership race, not a technology one

blog

Healthcare experience insights
Reducing variation and hardwiring safety into daily operations with a Clinical Operating System

Upcoming webinars

Market research, Qualitative research
CMS Star Ratings: OAS CAHPS, HCAHPS changes & what’s ahead for 2026

Upcoming webinars

Market research, Qualitative research
Discover what drives nurse engagement: ECU Health’s story

Upcoming webinars

Market research, Qualitative research
CMS is adding OAS CAHPS to the Overall Hospital Quality Star Ratings. What to know.

blog

Healthcare experience insights
Frictionless experiences are the new foundation of patient loyalty

blog

Patient Experience
Building a 5‑star experience through digital transparency

Case study

Hospital/Health System
Celebrating excellence in healthcare and innovation at HX26

blog

Healthcare experience insights
Zero Harm 24/7: A bold commitment to safer care—every day, everywhere

blog

Safety
Transform daily operations with Press Ganey’s Clinical Operating System

Webinar
Activating your social capital strategy

E-books

E-Book, Employee experience, Employee journey & retention, Hospital/Health System, TOFU (Top of Funnel)
Season 3 Episode 1: Trust in Action: How WMCHealth and Press Ganey Consulting Turn Insight into Safety and Social Capital

Podcast
Employee safety culture: Being safe and feeling safe, 24/7

blog

Employee Experience
Engagement on the rebound: New trends and insights

blog

Healthcare experience insights
Nurse experience 2025

E-books
Safety is foundational: CMS is changing how patient safety measures affect hospital Star Ratings. Here’s what to know.

blog

Healthcare experience insights
Improved review requesting precision, reporting clarity, and AI answer assist in recent BX product enhancements

blog

Healthcare experience insights
Medicaid plans are about to be publicly rated—are you ready?

blog

Healthcare experience insights
Inclusive hiring and onboarding: Laying the foundation for belonging

blog

Employee Experience

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