Strategies for agency success in the era of research technology: Consulting and premium advisory services

Tightening research budgets. Increased use of DIY technologies. Profit margins under relentless downward pressure. Wherever you look these days, you can find doom-and-gloom commentary on the outlook for research agencies. 

But there’s an alternative story here. 

Demand for research and insight is growing. New methods, tools and data sources are proliferating. And research agencies are uniquely positioned to help organisations understand their audiences. 

At Forsta, we strongly believe in this second narrative. In fact, we think this is a new golden age for agencies

We work with hundreds of great research companies all over the world. Every day, we see inspiring examples of innovation, client impact and commercial success. 

In this four-part webinar series, we’ll explore some of the key ways in which agencies can create success in this new era for the insights industry. 

Hear from industry consultant Mike Stevens and Forsta experts Fredrik Osterberg and Chris Brown to hear how your agency can seize the big opportunities in today’s research ecosystem. 

Part 1: Premium advice and expertise 

Learn: 
  • Why management consultancies are growing their research practices 
  • How agencies can take a bite out of the consulting firm’s pie
  • Examples of successful advisory strategies adopted by research companies 
Case study

Visionary CX: Specsavers’ journey from traditional to transformational CX

Visionary CX: Specsavers’ journey from traditional to transformational CX Visionary CX: Specsavers’ journey from traditional to transformational CX The challenge For global optical retailer Specsavers, surveys alone were no longer enough. Response rates were dropping, insights were scattered, and teams lacked a clear picture of what customers actually experienced. To keep pace with rising expectations, […]

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Visionary cx: specsavers’ journey from traditional to transformational cx
Ebook

Agentic AI: Your personal research assistant

Agentic AI: Your personal research assistant Agentic AI: Your personal research assistant Three years on since the launch of consumer-facing Large Language Models (LLMs), and the AI conversation has travelled from amazement to business function. The initial launch was thrilling; the future is still tantalizingly close with new developments every month, and nowhere is the […]

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Agentic ai: your personal research assistant

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