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Why Press Ganey

WHY PRESS GANEY

Pioneering experts

Decades of redefining experience management across industries

Our HX Platform

Our AI-powered platform lets you connect every type of data

Press Ganey AI

Turn data into insight into action—faster than ever before

Consultants

Our strategic consultants help you move from insight to action

Industry leaders

Meet the people shaping human experience management

Support & services

Partnership and support that is with you all the way

News

Latest announcements and news

Platform

Platform

HX Platform

One platform. Endless ways to improve human experiences.

Press Ganey AI

Turn insight into action—faster and more accurately than ever before

Integrations

Connects to your tools to infuse experience data into your systems

Solutions

Patient experience

Understand patients at every step of their journey

Patient experience surveying

Regulatory programs

Experience analytics

Patient rounding

Post-discharge communications

Brand experience

Know how people discover, see, and really feel about your brand

Reputation management

Listings management

Review publishing

Review requesting

Market intelligence

Employee experience

Build a workplace culture that brings great people in, and retains them

Employee engagement

Lifecycle surveys

Employee crowdsourcing

360 & 180 assessments

Foster a culture of safety to boost team morale

Reporting and high reliability

Patient Safety Organization

Promote nursing excellence and quality

Nursing excellence

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Deliver the clarity, empathy, and results members want

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Clinical quality

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consulting

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Safety

Uncategorized

High reliability and high resilience: The operating system for safer, adaptive care

blog

Safety
Season 5 Episode 2 – Beyond fire drills: Building a stronger Stars strategy for 2028 and beyond

Podcast

Rising stars
Beyond the quick win: Advancing employee engagement with a centralized feedback strategy

Case study
The good, the bad, and the business opportunity: Negative reviews

blog

Brand experience
Does your organization operate like three hospitals under one roof?

blog

Safety
Supported staff, safer systems: The case for strong safety culture

blog

Employee Experience
If AI engines are answering consumer questions, are you ready?

Upcoming webinars

Consumer Experience
Beyond Google: Managing your healthcare reputation in the age of AI

blog

Healthcare experience insights
State of Healthcare Safety 2026

Ebook

Patient & workforce safety
Press Ganey Forsta Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of Customer (VoC)

Ebook
CMS Star Ratings: OAS CAHPS, HCAHPS changes & what’s ahead for 2026

Webinar

Patient Experience
Advancing safety event detection and learning

Upcoming webinars

Safety
Season 3 Episode 2: Zero harm 24/7: High reliability lessons from Mayo Clinic

Podcast
The voice of caregivers: What they want you to hear

blog

Employee Experience
Redefining patient listening to build the most loyal patient base in New York State

Case study

Patient Experience (PX)
Safety, social capital, and the courage to lead: Reflections from HX26

blog

News
The state of healthcare safety 2026

Upcoming webinars

Safety
HX26 HighReliabilityPlatform

Video
Season 5 Episode 1 You don’t win Stars during survey season

Podcast

Rising stars

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