Meet our leaders 

Pat is passionate about healthcare. An innovative and mission-driven leader, he has over 35 years of experience as an entrepreneur and chief executive of healthcare service organizations. He keeps everyone at Press Ganey focused on designing the platforms, technology, and solutions necessary to meet the needs of today’s healthcare consumer. Pat has a direct impact on the safety, quality, and experience of care and engagement across the company as a whole.

Nell has 35 years of experience advancing data-driven strategies to improve the experience for patients and the people who care for them. As Chief Strategy Officer, she has helped shape the company’s strategic direction as it expanded its measurement and analytic capabilities through acquisition and organic development. Under Nell’s leadership, Press Ganey became the first in the industry to offer integrated analytics that illuminate the connections between patient experience, caregiver engagement, and quality outcomes—creating powerful tools to transform care and support the healthcare workforce.

Darren oversees Press Ganey’s organizational strategy, product development, data insights, and analytics platforms. He has more than 30 years of expertise in the technology space, including 20 solely focused on healthcare, and he is widely recognized for his innovation in healthcare operations and patient care.  

Prior to joining Press Ganey, Darren served as Chief Information Officer at Cedars-Sinai Health System, where he also led Cedars-Sinai Health Ventures and founded the Cedars-Sinai Accelerator.

Kyle joined Forsta as CEO in 2020 with over 20 years’ experience in technology, banking, and payments industries. Prior to joining Forsta, Kyle was Chief Executive Officer at Fraedom, a global financial technology company, where he successfully led the company’s sale to Visa Inc. in 2018. Prior to this, he also served as Chief Commercial Officer and Managing Director at the company, and previously spent 11 years with American Express. Kyle is a seasoned executive with a track record of developing and leading high-performing teams in the SaaS technology space, while supporting these businesses through necessary investment and growth stages. 

Devin manages all legal, contracting, licensing, and compliance aspects of Press Ganey’s business operations and corporate development activities. 

Devin has over two decades of experience advising privately held and publicly traded companies in all aspects of corporate and securities law, as well as regulatory, compliance, and corporate governance matters. 

Clemente leads the global financial organization and financial activities, including accounting and controllership, financial planning and analysis, tax, investor relations, internal audit, and treasury. He has over 25 years of international finance and operations management experience for Fortune 500 organizations across Latin America, Europe, and the U.S.

Clemente most recently served as Chief Financial Officer at Lionbridge. He previously held leadership positions at Empirix Inc., CA Technologies, Sun Microsystem, and Silicon Graphics Inc.

Eric joined Press Ganey in 2022 and provides the technical vision that guides PGForsta’s global engineering, machine learning and infrastructure teams. As a proven transformational leader, Eric has more than 25 years of innovative engineering and product development experience. He has been a founder or founding team member at multiple start-up IPOs and acquisitions. Eric spent the last six years focused on the HealthCare domain and was granted two US Patents based on his work. 

Eric is passionate about transforming data into insights and building high performing teams who operate on the cutting edge of technology.

Chris has over 25 years of experience in building and scaling businesses across large brand-name companies like PricewaterhouseCoopers (PwC), IBM, GE Healthcare, and Oracle. He’s also spent over a decade growing and scaling private equity and venture-backed health tech companies; leading and participating in successful exits and acquisitions.

Prior to joining Press Ganey, Chris transformed Oracle’s North American Analytics commercial team and led their Financial Services Strategic Client Group to unprecedented growth in SaaS applications and cloud infrastructure during his six-year tenure. Chris holds an MBA from the Carroll School of Management at Boston College and a bachelor’s from Westfield State University.

Dan, along with his team, is responsible for nurturing client relationships. He oversees sales and client management, working closely with clients to help them understand what consumers expect, what caregivers need, and what patients experience.

Dan has been a trusted adviser to hundreds of healthcare organizations across the nation.

Peggy is a multifaceted healthcare executive with over 20 years of experience driving strategic growth and operational excellence across high-impact organizations. As Chief of Staff at Press Ganey, she partners closely with executive leadership and cross-functional teams to accelerate business strategy, launch critical market initiatives, and identify new opportunities for value creation. Previously serving as Vice President of Strategy, Peggy brings a proven track record of building revenue-generating partnerships that deliver measurable results for both companies and the customers they serve.