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Inside the 2026 Press Ganey PSO Annual Report

Inside the 2026 Press Ganey PSO Annual Report WBN P0050 Inside the 2026 Press Ganey PSO Annual Report 2560x1159 tile 2

Webinar synopsis:

Wednesday, June 17, 2026  |  11AM EDT  |  60 mins

Join Press Ganey’s Chief Safety Officer, Dr. Tejal Gandhi, MD, MPH, CPPS, and Patient Safety Organization Senior Director, Heather Reed, CPHQ, for an in-depth discussion on findings from Press Ganey’s 2026 PSO Annual Report.

Drawing from more than 870,000 safety events reported in 2025 and insights from the nation’s largest patient safety dataset, this webinar will explore the emerging trends shaping the future of healthcare safety.

Attendees will leave with practical insights to help strengthen organizational resilience, improve reporting and learning systems, and accelerate safer, more reliable care for patients and the workforce alike – helping continue the push for Zero Harm 24/7.

What you will take away

  • Explore the latest patient safety trends and data from the 2026 Press Ganey PSO Annual Report, including the most common and consequential safety events.
  • Identify the system-level vulnerabilities contributing to serious safety events, including breakdowns in communication, escalation, monitoring, and care coordination.
  • Understand how healthcare leaders can operationalize Zero Harm 24/7 principles to strengthen safety culture, reduce harm, and improve reliability across the care continuum.