2023 Press Ganey PSO annual report executive summary
The 2023 Press Ganey PSO Annual Report offers a comprehensive look into patient and workforce safety. It emphasizes the critical role of healthcare organizations in advancing patient safety through data sharing, learning from safety events, and implementing high-reliability principles. The report showcases the collective experience of 114 health systems, highlighting key trends, causes of harm, and effective strategies for improvement. It’s a valuable resource for healthcare leaders committed to the goal of zero harm, providing actionable insights and best practices for enhancing patient safety and care quality.