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Build a workplace culture that brings great people in, and retains them

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Why Press Ganey

WHY PRESS GANEY

Pioneering experts

Decades of redefining experience management across industries

Our HX Platform

Our AI-powered platform lets you connect every type of data

Press Ganey AI

Turn data into insight into action—faster than ever before

Consultants

Our strategic consultants help you move from insight to action

Industry leaders

Meet the people shaping human experience management

Support & services

Partnership and support that is with you all the way

News

Latest announcements and news

Platform

Platform

HX Platform

One platform. Endless ways to improve human experiences.

Press Ganey AI

Turn insight into action—faster and more accurately than ever before

Integrations

Connects to your tools to infuse experience data into your systems

Solutions

Patient experience

Understand patients at every step of their journey

Patient experience surveying

Regulatory programs

Experience analytics

Patient rounding

Post-discharge communications

Brand experience

Know how people discover, see, and really feel about your brand

Reputation management

Listings management

Review publishing

Review requesting

Market intelligence

Employee experience

Build a workplace culture that brings great people in, and retains them

Employee engagement

Lifecycle surveys

Employee crowdsourcing

360 & 180 assessments

Foster a culture of safety to boost team morale

Reporting and high reliability

Patient Safety Organization

Promote nursing excellence and quality

Nursing excellence

Member experience

Deliver the clarity, empathy, and results members want

Voice of customer

Stars and regulatory performance improvement

Provider and network performance

Clinical quality

Expertise

consulting

Consulting overview

Patient experience

Safety & high reliability

Our consultants

services

Services overview

Onboarding and implementation

Program management and partnership

Strategic consulting

Resources 25fcd2f6aa55a8a7a21442797bd47a25876d0f59

Our consultants

Meet the experts behind the data

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Thinking. Research. Writing.

Featured blog posts, e-books and case studies

Type

Case study

E-books

Podcast

Upcoming webinars

Video

Webinar

Topic

0-99

100+

2015

2017

2018

2019

2020

2021

2022

2023

360 & 180 Assessments

Academic Medical Center

ANCC Magnet

Apple Maps

Artificial Intelligence (AI)

Baptist Health South Florida

Brand reputation

CAHPS

CAHPS (PX)

CAHPS & regulatory

CAHPS & Regulatory Surveys

CareDash

Case Study

CEO Persona

CEO/President Segment

Clinical Excellence

Compass One Health

Consumer Experience

Consumerism (CX)

Continuous listening

Crowdsourcing

Customer experience

Data Analyst Persona

DEI

DentalPlans.com

Digital Focus Groups

DocSpot

Download E-Book (Gated)

Download Research (Gated)

Dynamic Surveying

Dynamic Surveying (PX)

E-Book

East

ECU Health

Emory Healthcare

Employee experience

Employee journey & retention

Employee Pulse Surveys

Equity Partnership

Everyday Health

FacBing

Flight Risk Analytics

Google

Health Plan

Health plan member experience

Health Plan Persona

Healthgrades

Healthline

High reliability organizing (HRO)

High Reliability Platform

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HPI Press Ganey PSO

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Human Experience (HX)

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iRound

Joe DiMaggio Children's Hospital

Leadership development

Life Sciences

Life Sciences Persona

Listings

Listings Management

Market research

Marketing Persona

Marketing strategy

Med Practice Persona

Medical/Physician Practice

Medicare

Member Experience

MOFU (Middle of Funnel)

NDNQI

Nebraska Medicine

NPIAP

NPPES

Nurse Magnet journey

Nursing Excellence Solution

Nursing quality (NDNQI)

On-Demand Webinar

One-Ask Employee Surveys

Outpatient

Patient & leader rounding

Patient & workforce safety

Patient & Wrkforce Safety

Patient acquisition

Patient Experience

Patient Experience (PX)

Patient experience & engagement

Pediatrics

persona

Physician/Clinical Persona

PX Persona

Qualitative research

RateMDs

Reputation Manager

Research Brief

Review Publishing

Review Publishing (CX)

Reviews and Ratings

Rising stars

RN/Nurse Persona

Safety (HRO)

Safety & High Reliability

Safety 2025

Safety/Quality Persona

Sharecare

South

SPH Analytics

Strategic Consulting

Support Services

Tampa General Hospital

Targeted Surveys

TOFU (Top of Funnel)

Transparency

UNC Health

University of Kansas Health System

University of Nebraska Medical Center

Vanderbilt University Medical Center

View Recording (Gated-Wistia)

Vitals

WebMd

Wellness.com

West

Workforce (EX)

Workforce Well-Being Collaborative

YP

Category

Data visualization

Employee Experience

Healthcare experience insights

News

Patient Experience

Qualitative Research

Quantitative research

Reputation management

Safety

Uncategorized

Redefining patient listening to build the most loyal patient base in New York State

Case study

Patient Experience (PX)
Safety, social capital, and the courage to lead: Reflections from HX26

blog

News
HX26 HighReliabilityPlatform

Video
You don’t win Stars during survey season

Podcast

Rising stars
AI is a leadership race, not a technology one

blog

Healthcare experience insights
Reducing variation and hardwiring safety into daily operations with a Clinical Operating System

Upcoming webinars

Market research, Qualitative research
CMS Star Ratings: OAS CAHPS, HCAHPS changes & what’s ahead for 2026

Upcoming webinars

Market research, Qualitative research
Discover what drives nurse engagement: ECU Health’s cultural transformation

Upcoming webinars

Market research, Qualitative research
CMS is adding OAS CAHPS to the Overall Hospital Quality Star Ratings. What to know.

blog

Healthcare experience insights
Frictionless experiences are the new foundation of patient loyalty

blog

Patient Experience
Building a 5‑star experience through digital transparency

Case study

Hospital/Health System
Celebrating excellence in healthcare and innovation at HX26

blog

Healthcare experience insights
Zero Harm 24/7: A bold commitment to safer care—every day, everywhere

blog

Safety
Transform daily operations with Press Ganey’s Clinical Operating System

Webinar
Activating your social capital strategy

E-books

E-Book, Employee experience, Employee journey & retention, Hospital/Health System, TOFU (Top of Funnel)
Season 3 Episode 1: Trust in Action: How WMCHealth and Press Ganey Consulting Turn Insight into Safety and Social Capital

Podcast
Employee safety culture: Being safe and feeling safe, 24/7

blog

Employee Experience
Engagement on the rebound: New trends and insights

blog

Healthcare experience insights
Nurse experience 2025

E-books

Employee experience, Employee journey & retention, Nurse Magnet journey, Nursing Excellence Solution, Nursing quality (NDNQI), RN/Nurse Persona

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