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One AI-powered Human Experience platform. Infinite potential.

Know how people act and feel toward your organization now—and how they will in the future. Then adapt, streamline, and innovate to deliver unparalleled care and the best human experiences.

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Leading industry expertise

Turbocharge the Human Experience, patient experience, employee experience, member experience, brand experience

The only platform built to listen, understand, and improve every part of people’s experience with your organization. From first impression to advocacy. 

Stop looking at data in black and white. See it in full color.

Listen across every channel, perspective, and format. Analyze and visualize every byte of data with pinpoint accuracy. See how each moment shapes the next—and why it matters.

Insight to action—in seconds

Stop searching for insights—have them come to you. Use AI to constantly analyze data, summarize patterns, automate responses, and recommend what to do next.

Fast-forward at full speed 

Our industry experts understand your pain points, risks, and opportunities. They’ll help you unlock insights, guide strategy, set benchmarks, and share best practices. So you can prioritize and deliver the results that matter most

One platform for every experience 

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Turn data into insight—and insight into action

Gather

Capture and connect experience data from all channels, perspectives, and formats.

Analyze

Know exactly where to focus for the biggest impact by combining artificial and human intelligence.

Visualize

Deliver role-based  insights that drive instant engagement and action.

Act

Use agentic AI and workflows to enhance outcomes for individuals and segments.

Partner with experts who know your world

We don’t just hand you software and walk away. We form deep partnerships and become an extension of your team. Our in-house support team was built to handle complex, large-scale transitions with speed and ease. 

And we have experts in every industry we serve, ready to help you get to the insights, guide your CX strategy, and take measurable action. So you can unlock ROI faster. 

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Secure, reliable, ahead of what’s next

Future-proofed 

We continue to invest in and partner with leading technology providers like Microsoft to keep you—and us—ahead of what’s next.

Press Ganey AI

Industry-leading data protection

Many of the world’s biggest healthcare providers and payors trust us to handle and protect their most sensitive data.

Integrate like never before


The HX platform connects seamlessly with your systems and tools so you can unify all your data—health records, experiences, financials, and more—in one place.

Our integrations

Human Experience insights and successes

Know Human Experience.
See the impact. 

Find out how our HX platform helps you move from insight into action, fast.
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Safer patients
Engaged clinicians