Press Ganey Subcontractor List
| Vendor | Purpose | Service(s) |
|---|---|---|
| Dynamic Research | Call center | Patient and Member Experience |
| Cisco Systems (formerly IMImobile) | SMS-based eSurvey invitations | Patient Experience |
| Language Line | Translation services | Member Experience |
| ReconMR | Call center | Patient and Member Experience |
| Redox | HL7 parsing Mobile Campaigns | Consumerism |
| The Echelon Group | Call center | Patient and Member Experience |
| Twilio | SMS messages | Member Experience, Dynamic Survey, iRound, Consumerism, Engagement |
| Venture Data | Call center | Patient and Member Experience |
| ViaSource | Call center | Patient and Member Experience |
| Wallace Graphics | Print/mail paper surveys | Member Experience |
| Wilkens Research | Call center | Patient and Member Experience |
| Zerion Software | Mobile data solution | iRound |