Patient & family advisory councils: Community Advisor
Engage patients as experience partners
Elevate each interaction. Amplify every voice. And co-design all healthcare experiences. Community Advisor revolutionizes how your organization connects with patients and their families, driving real and meaningful change.

Collect and activate on feedback from your community
One tool. 4 powerful ways to listen.
Digital diaries
Encourage and capture real-time conversations via a social media-style interface.
Crowdsourcing
Let your community solve problems and set priorities.
Discussions
Host online focus groups to surface rich, qualitative insights and emotions.
Dynamic contact database
Focus outreach on the most relevant groups by segmenting your community by demographic combinations.
Ad hoc survey design
Send out quick surveys to a targeted list to gather feedback on specific topics or research questions.
Get your questions answered
Can I still send traditional digital surveys with Community Advisor?
Yes, you can still send digital surveys to your panel with Community Advisor. Your advisor will help you choose the best channel for each initiative.
What teams can benefit from Community Advisor’s insights?
Community Advisor captures feedback from patients, families, and communities—supporting teams across patient experience, safety, diversity and inclusion, and marketing.
A patient experience suite, built on AI excellence
Healthcare experience analytics: PX Foundations
Analyze, visualize, and act on your experience data from a next-generation analytics tool tailored to healthcare.
Post-discharge communications
Automate outreach, improve recovery, reduce readmission, and give your staff time to focus on care.
Patient rounding: Digital rounding
Capture feedback at the bedside with our flexible rounding tools.
Regulatory programs
Get CAHPS compliant and stay ahead of CMS patient experience requirements.
Patient experience surveying
Collect the feedback that fuels your mission. Engage patients and staff with scalable survey programs.
Bring more diverse voices to the table to improve patient experience and more







