Turn patient experience insight into better care.

Get a complete picture of your patients’ experiences—what shapes them and why. See data by location, clinical condition, and patient demographic. And do it all in real time, with data that shows up instantly for everyone who needs to see it.

Act on what your patients tell you. Build powerful engagement strategies, improve communication, personalize interactions, and train staff to handle every moment with empathy. So you can provide reliable care that matters to patients and build their trust, one targeted improvement at a time.

Draw on the industry’s largest dataset to see how your patient experience stacks up against the rest of the healthcare sector. Set benchmarks that reflect what patients really need by region, procedure, and specialty. And focus your actions where they’ll have the most impact.

Show how patient, employee, and brand experiences each impact the other. Reveal where care falls short or excels, and prove how those moments link across experiences. Then, use what you learn to build a consistent, joined-up brand that patients trust.