Supporting you at every step

Launching a new experience program, especially in an industry as complex as healthcare, can feel overwhelming. That’s why our team of experts is on call. We understand what it takes to get you up and running quickly and hassle-free.

You’ll have access to onboarding support, technical setup guidance, and comprehensive training resources—including on-demand modules, live instructor-led sessions, and role-based learning paths.

Once you’re up and running, you’ll have a dedicated delivery contact for ongoing support, configuration updates, and program enhancements.

Whether it’s a one-time analysis or regular reporting, our insights are tailored to your goals through dashboards, presentations, and story-driven narratives that equip leaders to make the smartest decisions, as quickly as possible.

Press Ganey’s data science team uses healthcare’s largest proprietary dataset to deliver custom reporting and analyses, predictive analytics, and so much more. We help you understand the data, run custom reports, pinpoint where to focus, and identify what to do next.

Not every challenge comes with a clear roadmap. With deep industry expertise, we turn complexity into clarity—and clarity into impact. Our advisors partner with you to tackle your most complex issues, from experience design and engagement strategies to equity, safety, and workforce performance. We help you see what’s not working, set goals, and equip leaders to interpret and act on results.