AWARDS
2025 Human Experience Award Recipients
Patient experience
Child HCAHPS
Pinnacle of Excellence
- Cook Children’s Healthcare System
- Inova Health System – Inova Fairfax Hospital
- Memorial Healthcare System – Joe Dimaggio Children’s Hospital
Guardian of Excellence
- Memorial Healthcare System – Joe Dimaggio Children’s Hospital
- University of California San Francisco (UCSF) – Benioff Children’s Hospital San Francisco
Emergency department
Pinnacle of Excellence
- AdventHealth – Lake Nona
- Baylor Scott & White Health – The Heart Hospital Denton
- Complete Emergency Care – Complete Care Southlake, Tyler Complete Care
- HCA Healthcare – Heart Hospital of Austin
- Vail Health Hospital
Guardian of Excellence
- AdventHealth – Palm Harbor, Central Pasco, Lake Nona, Clermont, Flamingo Crossings Town Center
- Allegheny Health Network – Wexford Hospital
- Baptist Health – Baptist & Wolfson Town Center Emergency Room, Baptist & Wolfson Oakleaf Emergency Room
- Baylor Scott & White Health– The Heart Hospital Plano, The Heart Hospital Denton
- CaroMont Regional Medical Center – Mount Holly
- Complete Emergency Care – Complete Care Westlake, The Emergency Clinic Alamo Heights, The Emergency Clinic La Vernia, Tyler Complete Care
- Cottage Health – Santa Ynez Valley Cottage Hospital
- Dartmouth Health – Alice Peck Day Memorial Hospital
- HCA Healthcare – HCA Florida Boynton Beach Emergency, Brighton Park Emergency, Heart Hospital of Austin, Highlands-Cashiers Hospital
- Mammoth Hospital
- Mayo Clinic – Arizona
- Memorial Healthcare System – Memorial Hospital Pembroke
- Munson Healthcare – Paul Oliver Memorial Hospital
- Neosho Regional Medical Center
- Orlando Health – South Lake Hospital – Blue Cedar, South Lake Hospital – Four Corners, Osceola, Reunion Village, Bayfront Health – Crossroads, Bayfront Health – Pinellas Park, Horizon West Hospital
- ProHealth Care, Inc – Mukwonago Hospital
- Providence Health and Services – Swedish Medical Center-Redmond Campus
- Scripps Health – Scripps Clinic, Scripps Coastal Medical Center, Scripps Clinic Torrey Pines
- Southwest General Health Center – Brunswick Medical Center
- St. Luke’s University Health Network – St. Luke’s Carbon Campus
- Surgery Center Holdings, Inc – Animas Surgical Hospital
- Tahoe Forest Hospital District
- The Cleveland Clinic Foundation – Martin Health at St. Lucie West Emergency Department
- The University of Vermont Medical Center – Elizabethtown Community Hospital
- United Health Services Hospitals – Delaware Valley Hospital
- Vail Health Hospital
HCAHPS
Pinnacle of Excellence
- Black Hills Surgical Hospital
- HCA Healthcare – HCA Florida West Tampa Hospital
- Kansas City Orthopaedic Institute
- NueHealth – Physicians Care Surgical Hospital
- Orthopaedic Hospital of Wisconsin
- Surgical Care Affiliates – Advanced Surgical Hospital
Guardian of Excellence
- AdventHealth – The Bariatric Center of Kansas City
- AHS Management Company, Inc – Physicians Surgical Hospitals
- Allegheny Health Network – Wexford Hospital
- Arkansas Surgical Hospital
- AVALA
- BayCare Health System – St. Joseph’s Women’s Hospital
- Baylor Scott & White Health – The Heart Hospital Plano
- Beth Israel Lahey Health, Inc – New England Baptist Hospital
- Black Hills Surgical Hospital
- Catholic Health – St. Francis Hospital and Heart Center
- City of Hope – City of Hope National Medical Center
- Cottage Health – Santa Barbara Cottage Hospital
- Crystal Clinic Orthopaedic Center, LLC
- Franciscan Missionaries of Our Lady Health System Inc – Our Lady of Lourdes Heart Hospital
- H. Lee Moffitt Cancer Center and Research Institute, Inc – Moffitt McKinley Hospital
- HCA Healthcare – Heart Hospital of Austin, HCA Florida West Tampa Hospital
- Hoag Orthopedic Institute
- Hospital for Special Surgery Health System – Hospital for Special Surgery
- Houston Methodist – The Woodlands Hospital
- Houston Physicians Hospital
- Jack Hughston Memorial Hospital
- Kansas City Orthopaedic Institute
- Keck Medical Center of USC – Keck Hospital of USC
- Mayo Clinic – Arizona, Rochester
- The University of Texas MD Anderson Cancer Center – MD Anderson Cancer Center
- Memorial Healthcare System – Memorial Hospital Miramar
- Memorial Sloan-Kettering
- Nebraska Methodist Health System, Inc – Methodist Women’s Hospital
- Nebraska Spine Hospital
- NueHealth – Physicians Care Surgical Hospital
- Ohio Valley Surgical Hospital
- Oklahoma Heart Hospital LLC – Oklahoma Heart Hospital LLC, South Campus
- Orlando Health – Jewett Orthopedic Institute
- Orthopaedic Hospital of Wisconsin
- OSS Health Orthopaedic Hospital
- Our Lady of the Lake – Our Lady of the Lake Surgical Hospital
- Scripps Health – Scripps Green Hospital
- Sioux Falls Specialty Hospital
- Summit Surgical LLC
- Surgery Center Holdings, Inc – South Texas Spine and Surgical Hospital, Kansas Spine and Specialty Hospital, Mountain View Hospital-ID, OakLeaf Surgical Hospital
- Surgical Care Affiliates – Advanced Surgical Hospital
- Surgical Hospital at Southwoods
- Sutter Health – Sutter Maternity and Surgery Center
- Tenet & USPI – Foundation Surgical Hospital of San Antonio, Arizona Spine and Joint Hospital, Baylor Scott & White Texas Spine and Joint Hospital, Surgical Institute of Reading
- Texas Institute for Surgery
- The Spine Hospital of Louisiana
- The University of Texas Southwestern Medical Center – William P. Clements Jr. University Hospital
- UNC Health Care System – North Carolina Heart & Vascular Hospital
- University of Pennsylvania Health System – Hospital of the University of Pennsylvania
- Vail Health Hospital
- Woman’s Hospital
Home Health CAHPS
Pinnacle of Excellence
- Electra Memorial Hospital
- Henry County Medical Center (HCMC) – HCMH Home Care
- Noyan Home Health Care, Inc.
Guardian of Excellence
- Riverside Health – Riverside Walter Reed Home Health
Inpatient behavioral health
Pinnacle of Excellence
- HCA Healthcare – Corpus Christi Medical Center, Florida Kendall Hospital, Florida Lawnwood Hospital
Guardian of Excellence
- Acadia Management Company, LLC – Rio Vista Behavioral Health
- HCA Healthcare – Corpus Christi Medical Center, Houston Healthcare Tomball, Florida Aventura Hospital, Colleton Medical Center, Florida Kendall Hospital
- Kettering Health
- Mount Nittany Medical Center – Miamisburg
- Valley Hope Association – Atchison, Oneill
Inpatient pediatric
Pinnacle of Excellence
- Shriners Hospitals for Children – Canada, Philadelphia, Greenville
Guardian of Excellence
- Shriners Hospitals for Children – Portland, Greenville
Inpatient rehabilitation
Pinnacle of Excellence
- HCA Healthcare – St. David’s Surgical Hospital
- Sharp HealthCare – Sharp Memorial Hospital
- St. Charles Health System, Inc – St. Charles Bend
Guardian of Excellence
- CarolinaEast Health System
- HCA Healthcare – Ogden Regional Medical Center
Medical practice
Pinnacle of Excellence
- Geisinger System Services – Geisinger Center for Aesthetics and Cosmetic Surgery
- Shriners Hospitals for Children – Boston
- Wallace and Lee Infusion Center
Guardian of Excellence
- AdventHealth – AdventHealth Well 65+
- Catholic Health – St. Francis Hospital – South Bay
- Franciscan Missionaries of Our Lady Health System Inc – Our Lady of Lourdes Regional Medical Center
- Froedtert Health ThedaCare, Inc. – Froedtert & MCW Cancer Network
- Houston Methodist – Houston Methodist Primary Care Group
- Huntington Hospital
- Kingman Healthcare Center
- Kirby Medical Center
- Mayo Clinic – Arizona, Florida
- Memorial Hospital of Union County
- Midwest Medical Center
- Mosaic Health System – Mosaic Medical Center – Albany
- OhioHealth Corporation – McConnell Heart Health Center
- Physician Alliance of Connecticut – PACT Kidney Center
- Shriners Hospitals for Children – Boston, Twin Cities
- UPMC Health System – UPMC Renaissance Family Practice, Washington Physicians Group
- Yale New Haven Health System – L+ M Westerly Hospital
NICU
Pinnacle of Excellence
- Connecticut Children’s Medical Center
- RWJBarnabas Health – Cooperman Barnabas Medical Center
- Stanford Medicine Children’s Health
OAS CAHPS
Pinnacle of Excellence
- AmSurg – Woodlands Endoscopy Center
- Down East Surgery Center
- Hospital for Special Surgery Health System – HSS West Side ASC
- Memorial Sloan-Kettering – Monmouth Center
- Surgery Center Holdings, Inc – NovaMed Surgery Center of Madison
- Tenet & USPI – Gateway Endoscopy Center
Guardian of Excellence
- AmSurg – Edina McCannel Eye, Clemson Multispecialty
- Ascent Surgery Center
- AtlantiCare – AtlantiCare Surgery Center, Little Egg Harbor
- City of Hope – Orange County
- Down East Surgery Center
- HCA Healthcare – Southern Joint Surgery Center
- Hoag Orthopedic Institute Surgery Center – Aliso Viejo
- Memorial Sloan-Kettering – Josie Robertson Surgery Center, Monmouth Center
- OrthoIllinois, a Division of OrthoMidwest, PLLC – OrthoMidwest Surgery Center Beloit
- Orthopaedic Outpatient Surgery Center
- Regent Surgical Management, LLC – Bone and Joint Institute of Tennessee Surgery Center
- SCA Surgical Care Affiliates (SCA) – Charleston Surgery Center, Willow Park Endoscopy Center
- Shields Health Care Group, Inc – Chelmsford Surgery Center, LLC
- Surgery Center Holdings, Inc – NovaMed Surgery Center of Madison, Restore Orthopaedic Surgical Institute
- Tenet & USPI – Gateway Endoscopy Center, Christus Cabrini Surgery Center, Baylor Surgicare at Granbury, St. Augustine Endoscopy Center, Sherman Endoscopy Center
Outpatient behavioral health
Pinnacle of Excellence
- HCA Healthcare – Portsmouth Regional Hospital, Medical City McKinney, Medical City Green Oaks Hospital
Guardian of Excellence
- HCA Healthcare – Portsmouth Regional Hospital, Medical City McKinney
Outpatient oncology
Pinnacle of Excellence
- HCA Healthcare – Terre Haute Regional Hospital
- Jefferson Health – Jefferson Methodist Hospital
- Montefiore Health System, Inc – Montefiore St. Luke’s Cornwall Hospital
Guardian of Excellence
- Fox Chase Cancer Center at Temple University Hospital – Northeastern Campus
- HCA Healthcare – TriStar Centennial Medical Center
- Tahoe Forest Hospital District
Outpatient rehabilitation
Pinnacle of Excellence
- Beth Israel Lahey Health, Inc – New England Baptist Hospital
- Mary Washington Healthcare – Mary Washington Hospital
- Saint Luke’s Health System – Wright Memorial Hospital
Guardian of Excellence
- Arnot Health
- Broward Health – Broward Health Medical Center
- Carroll County Memorial Hospital – Carroll County Memorial Hospital
Outpatient services
Pinnacle of Excellence
- BayCare Health System – St. Anthony’s Medical Arts Building, Palm Harbor
- St. Tammany Parish Hospital – Women’s Pavilion
Guardian of Excellence
- Baptist Memorial Health Care Corporation – Oxford Diagnostic Center, Mid-South Imaging Center
- BayCare Health System – Cheek-Powell, Mease Dunedin Hospital, New Port Richey, Palm Harbor, Trinity, Bloomingdale, St. Anthony’s Medical Arts Building, Sunset Point, Outpatient Imaging Bloomingdale, South Tampa, Outpatient Imaging Land O’ Lakes, Outpatient Imaging Wesley Chapel
- Baylor Scott & White Health – The Heart Hospital Denton
- H. Lee Moffitt Cancer Center and Research Institute, Inc
- HCA Healthcare – Medical City McKinney
- Health First, Inc – Health First Cape Canaveral Hospital
- Mary Washington Healthcare – Imaging Center for Women, Medical Imaging at North Stafford
- Mayo Clinic – Nurse Clinics
- St. Tammany Parish Hospital – Women’s Pavilion
- Stoughton Hospital
- Texas Health Resources – Texas Health Presbyterian Hospital Kaufman, Texas Health Harris Methodist Hospital Southwest Fort Worth
Pediatric emergency department
Pinnacle of Excellence
- Baptist Health South Florida – Baptist Hospital
- Inova Health System – Inova Loudoun Hospital
- Memorial Healthcare System – Memorial Hospital Miramar
Guardian of Excellence
- Baptist Health South Florida – Baptist Hospital
- Memorial Healthcare System – Memorial Hospital West
- Texas Childrens Hospital – Austin
Urgent care
Pinnacle of Excellence
- Aspen Valley Hospital
- Dartmouth Health – New London Hospital
- OrthoIllinois, a Division of OrthoMidwest, PLLC
Guardian of Excellence
- Central Peninsula Hospital
- Dartmouth Health – New London Hospital
- Henry Ford Health – Henry Ford Macomb Hospital
- Memorial Sloan-Kettering
- OrthoIllinois, a Division of OrthoMidwest, PLLC
- Tahoe Forest Hospital District
Clinical quality
Acute care
Guardian of Excellence
- Albany Med Health System – The Saratoga Hospital
- College Health Enterprises – College Medical Center
- Holyoke Medical Center – Holyoke Hospital
- Island Hospital
- Sauk Prairie Healthcare – Sauk Prairie Hospital and Clinics
Behavioral health
Guardian of Excellence
- Acadia Management Company LLC – San Juan Capestrano Hospital
- Anew Health LLC
- Loma Linda University Healthcare – Behavioral Medicine Center
- Northbrook Behavioral Health Hospital
- Shodair Children’s Hospital
Hospital electronic measures
Guardian of Excellence
- SSM Healthcare Corporation – St. Mary’s Hospital, Good Samaritan Hospital, Waupun Memorial Hospital, St. Agnes Health Care
- Tuba City Regional Health Care Corporation
Consumer experience
Pinnacle of Excellence
- Baptist Health South Florida
Guardian of Excellence
- Baylor Scott & White Health
- CommonSpirit
- ECU Health
- Henry Ford Health System
- MedStar Health
- MultiCare Health System
- North Kansas City Hospital
- Northeast Georgia Health System
- Providence
- Swedish Health Services
- Tenet Health
- Universal Health Services, Inc.
- White Plains Hospital
Employee experience
Pinnacle of Excellence
- CommonSpirit Health – CHI St. Vincent Morrilton
- Houston Methodist West – Houston Methodist, The Woodlands Hospital, HM Corporate Division, Clear Lake Hospital, HM Medical Office Buildings
- Inspira Health Network – Mullica Hill
- Spooner Health System, Inc.
- Valley Health System – Hampshire Wellness Center
Academic
Guardian of Excellence
- Houston Methodist – Houston Methodist Hospital, Houston Methodist Sugar Land
- OU Health – WFH State of Texas
- Spartanburg Regional Health Services District, Inc.
- UCLA – Santa Monica Medical Center (SMH), Stewart and Lynda Resnick Neuropsychiatric Hospital (NPH)
- University of Iowa Health Care – JC, Center for Health Policy and Research, Bettendorf – Lincoln Road Building, Medical Research Facility, River Crossing
Acute care
Guardian of Excellence
- Baptist Memorial Health Care Corporation – Union County, Booneville
- Central Louisiana Surgery Hospital
- Colquitt Regional Medical Center
- Conway Regional Medical Center, Inc. – Dardanelle Hospital
- Ely-Bloomenson Community Hospital
- Houston Methodist – West Hospital, Houston Methodist Hospital, Sugar Land Hospital, Baytown Hospital, Willowbrook Hospital, Clear Lake Hospital,The Woodlands Hospital
- Kirby Medical Center
- MercyOne – Monroe County Hospital & Clinics, Manning Regional Healthcare Center, Kossuth Regional Health Center
- Spartanburg Regional Health Services District, Inc. – Union Medical Center
- Spooner Health System, Inc.
- Uvalde Memorial Hospital
- Valley Health System – War Memorial Hospital
Ambulatory care
Guardian of Excellence
- Adena Health System – Rural Health Clinic, Adena Family Medicine Circleville, Adena Wellness Center – West
- Baptist Memorial Health Care Corporation – Baptist Cancer Center, Golden Triangle
- Children’s Health of Orange County – Orange Campus
- CommonSpirit Health – St. Rose Dominican Siena, Chandler Regional Medical Center, CHI St. Vincent Hot Springs, Mercy Gilbert Medical Center, CHI St. Joseph London, Dignity Health Medical Group Bakersfield
- Dartmouth Health – Valley Regional Hospital
- Dayton Children’s Hospital – South Campus
- Emplify Health – Gundersen – Waukon, Gundersen – Decorah, Escanaba Clinic
- Glencoe Regional Health Services
- Kaweah Health – Tulare Clinic
- Mary Greeley Medical Center
- MercyOne – Franklin General Hospital, Monroe County Hospital & Clinics, Van Buren County Hospital
- Spartanburg Regional Health Services District, Inc. – Union Medical Center
- Tampa General Hospital – TGH Crystal River Emergency Center
- The Cleveland Clinic Foundation – Amherst Family Health Center, NCCC Sandusky Campus, Fairview Wellness Center, Summit Medical Plaza, CC Uniontown Express Care
- The Healthcare Authority for Baptist Health, an Affiliate of UAB Health System – Prattville Medical Park
- UHS of Delaware, Inc. – Valley Hospital Medical Center
- Uvalde Memorial Hospital
Behavioral health
Guardian of Excellence
- Baptist Memorial Health Care Corporation – Golden Triangle
- Bellin Memorial Hospital, Inc. – Gundersen – Onalaska Annex
- Children’s Health of Orange County – Commerce Tower
- El Camino Health at Mountain View – Mountain View, CA
- Gateway Foundation, Inc. – Jacksonville, Ozark Correctional CTR
- Hartford HealthCare Corporation – Hartford HealthCare Medical Group
- Main Line Health, Inc. – Mirmont Treatment Center
- Mary Greeley Medical Center
- The Cleveland Clinic Foundation – Ashtabula Regional Medical Center
Cancer center
Guardian of Excellence
- Baptist Health – Jacksonville
- Baptist Memorial Health Care Corporation – Baptist Cancer Center
- CommonSpirit Health – Glendale Memorial Hospital, Dignity Health Dominican Hospital, St. Rose Dominican Siena, CHI St. Vincent Hot Springs, Northridge Hospital Medical Center
- Main Line Health, Inc. – MLCL – Lankenau, Lankenau Medical Center
- Mary Greeley Medical Center
Children’s healthcare
Guardian of Excellence
- Boston Children’s Hospital – 1 Brookline Place Sixth Floor, Five Brookline Place, CH Patient Garage, Enders Building – 5th Floor, Farley Building – Basement, Hale Building – Basement 2
- Children’s Health of Orange County – Los Alamitos, Pomona, Centrum, Sea View Pediatrics – Laguna Hills, Commerce Tower
- Children’s Hospital of Philadelphia – Salem Road, Moorestown, Norristown, Paoli, Specialty Care CHOP at Virtua, Chadds Ford, Newtown
- Dayton Children’s Hospital – Behavioral Health Center Dayton, Outpatient Care Center Beavercreek, Dayton Children’s Central Distribution
- Nationwide Children’s Hospital – CTH Marysville, Nationwide Children’s Hospital Toledo, CTH Dublin Perimeter
- Packard Children’s Health Alliance – Menlo Park
- Rady Children’s Hospital San Diego – Telework Full – Texas, Chula Vista, 3678 Aero Court, Education and Office Bldg
Community hospital
Guardian of Excellence
- Conway Regional Medical Center, Inc. – Dardanelle Hospital
- Ely – Bloomenson Community Hospital
- Kirby Medical Center
- MercyOne – Manning Regional Healthcare Center, Monroe County Hospital & Clinics
- Spooner Health System, Inc.
- Uvalde Memorial Hospital
- Valley Health System – War Memorial Hospital
Long term care
Guardian of Excellence
- Baptist Memorial Health Care Corporation – Calhoun Nursing Home
- CommonSpirit Health – St. Joseph’s Children
- Medical University Hospital Authority – MUSCP
- MercyOne – Palo Alto County Health System
- The Healthcare Authority for Baptist Health, an Affiliate of UAB Health System – Baptist Hospice
Medical group
Guardian of Excellence
- Adena Health System – Rural Health Clinic, Adena Family Medicine Circleville
- Children’s Hospital of Philadelphia – Newtown, Specialty Care CHOP at Virtua
- Houston Methodist – Primary Care Group, Specialty Physician Group
- Kaweah Health – Kaweah Health Dinuba Clinic
- Nationwide Children’s Hospital – CTH Marysville
- The Cleveland Clinic Foundation – Wooster Milltown Specialty Center, Macedonia Express Care, Park West, CC Uniontown Express Care
- University of Iowa Health Care – JC, Lincoln Road Building
Member experience
Adult Commercial – Pinnacle of Excellence Award®
Highest overall CAHPS Ratings
PPO
- BCBS of Mississippi
- Blue Cross and Blue Shield of Montana Federal Employee Program
- Wellmark Blue Cross and Blue Shield of South Dakota – SD
Non-PPO
- Brighton Marine
- CHRISTUS Health Plan
- Martin’s Point
Highest plan and plan services CAHPS ratings
PPO
- Blue Cross and Blue Shield of Montana Federal Employee Progr
- GEHA – Ohio
- Triple-S Salud
Non-PPO
- Brighton Marine
- CHRISTUS Health Plan
- Martin’s Point
Highest access to care CAHPS ratings
PPO
- BCBS of Mississippi
- Blue Cross and Blue Shield of Montana Federal Employee Program
- Wellmark Blue Cross and Blue Shield of South Dakota – SD
Non-PPO
- Brighton Marine
- CHRISTUS Health Plan
- Martin’s Point
Highest physician care CAHPS ratings
PPO
- Capital Blue Cross
- Triple-S Salud
- Wellmark Blue Cross and Blue Shield of South Dakota – SD
Non-PPO
- Capital Blue Cross
- Johns Hopkins
- Scripps Health Plan
Adult Medicaid – Pinnacle of Excellence Award®
Highest overall CAHPS Ratings
- Community Health Group
- Molina Healthcare of Florida
- UPMC Community HealthChoices
Highest plan services CAHPS ratings
- Community Health Group
- Molina Healthcare of Florida
- UPMC Community HealthChoices
Highest access to care CAHPS ratings
- Molina Healthcare of Florida
- Quartz
- The Health Plan
Highest physician care CAHPS ratings
- El Paso Health UHC CP (TX Medicaid)
Child Medicaid – Pinnacle of Excellence Award®
Highest overall CAHPS Ratings
- Absolute Total Care – SC
- Molina Healthcare of Nebraska
Highest plan services CAHPS ratings
- Community Health Choice (CHIP+STAR)
- Highmark Health Options
- Humana – iCare
Highest access to care CAHPS ratings
- Home State Health Plan – MO – Show Me Healthy Kids Foster Ca
- The Health Plan
Highest physician care CAHPS ratings
- Humana
- MercyCare
- Molina Healthcare of Nebraska
Marketplace – Pinnacle of Excellence Award®
Highest overall CAHPS ratings
HMO
- Arkansas BlueCross BlueShield (Octave)
- Fallon Health
- Sharp Health Plan
EPO/PPO
- Alliant Health Plans, Inc.
- Arkansas BlueCross BlueShield
- Community First Health Plan
Highest access and coordination CAHPS ratings
HMO
- Avera Health Plans
- Quartz Health Solutions
- Wellmark – IA
PPO
- AultCare Health Plans
- Avera Health Plans
- Geisinger Health Plan
Highest doctors and quality of care CAHPS ratings
HMO
- Community Health Choice, Inc.
- Kaiser Permanente – MD
- Tufts Health Public Plans, Inc
EPO/PPO
- Alliant Health Plans, Inc.
- BlueOptions
- Community First Health Plan
Highest enrollee experience with plan CAHPS ratings
HMO
- Arkansas BlueCross BlueShield (Octave)
- Molina Healthcare, Inc. – NM
- Sharp Health Plan
EPO/PPO
- Arkansas BlueCross BlueShield
- Community First Health Plan
Medicare – Pinnacle of Excellence Award®
Highest overall CAHPS Ratings
HMO/HMOPOS
- Mount Carmel Health System-MediGold
- PrimeTime Health Plan
- UPMC for Life
1876 Cost
- Medical Associates Clinic Health Plan of Wisconsin
- Medical Associates Health Plan, Inc.
Local PPO
- Peak Health
MMP/ SNP
- Doctors HealthCare Plans, Inc.
- Leon Health, Inc.
- VIVA Medicare
Highest prescription drug CAHPS ratings
HMO/HMOPOS
- Kaiser Permanente
Local PPO
- Independent Health
- Medicare y Mucho Mas
- Peak Health
MMP/SNP
- Doctors HealthCare Plans, Inc.
- Kaiser Permanente
- Leon Health, Inc.
Highest access to care CAHPS ratings
HMO/HMOPOS
- Mount Carmel Health System-MediGold
- PrimeTime Health Plan
- Trinity Health Plan of Michigan
1876 Cost
- Medical Associates Clinic Health Plan of Wisconsin
- Medical Associates Health Plan, Inc.
Local PPO
- Mount Carmel Health System-MediGold
MMP/ SNP
- Leon Health, Inc.
- UnitedHealthcare
- Doctors HealthCare Plans, Inc.
Physician experience
Pinnacle of Excellence
- Adena Health System – Adena’s Women’s Health – Blackwater
- AdventHealth – Wesley Chapel
- Baptist Memorial Health Care Corporation – Golden Triangle Hospital, Union County Hospital
- BayCare Health System – St. Joseph’s Hospital – North, St. Anthony’s Hospital
- Hendricks Regional Health
- Northern Light Health – Outpatient Specialty and Surgery Center
- St. Elizabeth Physicians – Hebron Litton Primary Care
Academic
Guardian of Excellence
- Baystate Health, Inc. – Baystate Medical Center
- Children’s Hospital Medical Center of Akron – MV Building A
- Fox Chase Cancer Center
- Helen Newberry Joy Hospital
- Powell Valley Health Care, Inc.
- Saint Peter’s University Hospital
- The Cleveland Clinic Foundation – Lodi Community Hospital
Acute care
Guardian of Excellence
- AnMed Health – Cannon
- Atlantic Health System, Inc. – CMC
- Baptist Memorial Health Care Corporation – Carroll County Hospital, Golden Triangle Hospital
- Hendry Regional Medical Center
- Prairie Ridge Health
- Presbyterian Healthcare Services – Socorro General Hospital
- RWJBarnabas Health – Monmouth Medical Center Southern Campus
- Southwest Health Center
- Texas Institute for Surgery
- The Cleveland Clinic Foundation – Ashtabula County Medical Center
Children’s healthcare
Guardian of Excellence
- Children’s Hospital Medical Center of Akron – Mayfield Heights
- Children’s Hospital of Philadelphia – Chadds Ford, Allentown, King of Prussia Hospital
- Nationwide Children’s Hospital – CTH Dublin Venture
Community hospital
Guardian of Excellence
- MercyOne – Hancock County Health System
- Southwest Health Center
Medical group
Guardian of Excellence
- Adena Health System – Rural Health Clinic, Adena Health And Wellness Cent
- Children’s Hospital of Philadelphia – Newtown
- John Muir Health – Danville
- Main Line Health, Inc. – MLHC Conshohocken
- Nationwide Children’s Hospital – CTH Dublin Venture
- The Cleveland Clinic Foundation – Summit GI, South Russell Family Practice, Stephanie Tubbs Jones Health Center
NDNQI® Award for Outstanding Nursing Quality®
NDNQI® Award for Outstanding Nursing Quality®
Academic
- UCLA Health System – Stewart and Lynda Resnick Neuropsychiatric Hospital
Ambulatory
- Lexington Medical Center – Lexington Outpatient Surgery
Community
- Union Hospital, Inc. – Union Hospital Clinton
International
- ABC Medical Center IAP – Observatorio Campus
Pediatric Hospital
- Shriner’s Hospitals for Children – Greenville
Psychiatric/Behavioral health
- Cambridge Health Alliance – Somerville Hospital
Rehab
- Helen Hayes Hospital
Teaching
- Northwell Health, Inc. – Peconic Bay Medical Center
HX SSER® Reduction Award
- Ardent Health
- Catholic Health
- City of Hope Chicago
- Columbia Memorial Hospital
- Cook County Health, Chicago
- Hunterdon Medical Center
- Mackenzie Health
- Northeast Georgia Health System
- Novant Health
- Roper St. Francis Healthcare
- Samaritan Health Services
- Texas Health Resources
- The University of Texas MD Anderson Cancer Center
- USA Health
- UW Health Northern Illinois
HX Zero Harm Award
- MedStar Harbor Hospital
- Northeast Georgia Health System – Lumpkin Campus
- Novant Health – Charlotte Orthopedic Hospital, Medical Park Hospital, Clemmons Medical Center, Thomasville Medical Center, Pender Memorial Hospital
- Roper St. Francis Healthcare – Mount Pleasant Hospital
- Texas Health Resources – Arlington Memorial, Physicians Group, Addition Recovery Center, Specialty Hospital, Urgent Care