Putting Human Experience at the heart of healthcare
Human Experience is the full range of how people feel, think, and act when they engage with your organization.
It’s a complex, interconnected, and ever-shifting picture that can always be improved. That’s where we come in.
We bring a unique combination of deep expertise and proprietary healthcare data, layered on top of groundbreaking technology. And together? That’s where the magic happens.
Employees
3,000+
Clients
41,000+
Projects per year
70,000+
Countries
100+
Partnering across the healthcare continuum
Since 1985, Press Ganey has been helping improve health outcomes around the world.
From healthcare providers to health plans, and from life sciences to governments—we provide the experience management technology and services to put the human experience first across health systems, and turn insight into action.
Meet our leaders
Meet the innovators, thought leaders, and pioneers who are shaping Human Experience management.
Backed by experts who know your world
We bring deep expertise across the healthcare continuum including healthcare systems, hospitals and health plans, to turn insight into action. Our teams combine industry knowledge with practical execution to deliver measurable impact faster.
Our in-house support teams are built to manage complex, enterprise-scale transitions. This helps organizations move quickly, with less disruption and clearer returns.
We are a purpose-driven organization
Our background in healthcare experience management—where improvements can mean lives are saved—gives our work a real sense of purpose that runs through the entire business.
Energize the customer relationship
Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me
Personal ownership fuels collective success. We each play our part, and empower our teammates to do the same.
Commit to learning
Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate
We challenge the status quo, with creativity and innovation as our true north.
Better together
We check our egos at the door. We work together, so we win together.
The best of the best,
better together
From reputation management to stars management, from safety to omnichannel analytics, we’ve created a solution that covers the end-to-end care journey.
