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Advancing reliability through growth and fiscal challenge

Advancing reliability through growth and fiscal challenge WBN P0047 Revealing equity gaps through patient listening 1200x400 2 copy

Webinar synopsis:

Wednesday, August 12, 2026 | 11AM EDT | 60 mins

Achieving high reliability requires sustained commitment to building a culture where reliability is embedded into everyday behaviors, leadership practices, and operational systems. For many health systems, the challenge is not knowing what to do, but how to maintain momentum when priorities compete and the organization is evolving rapidly. 

Join Press Ganey and UCI Health to explore actionable strategies that healthcare organizations can apply to strengthen reliability while navigating growth and organizational change. Attendees will learn how UCI Health developed a systemwide high reliability strategy anchored by universal safety behaviors, tiered huddles, Just Culture principles, leadership engagement, and standardized safety processes.  

By the end of this session, participants will be able to:

  • Describe how to build and sustain a high reliability strategy during periods of rapid organizational growth, integration, and financial pressure. 
  • Identify practical approaches for embedding universal safety behaviors, leadership engagement, and standardized operational practices to strengthen organizational reliability. 
  • Apply lessons learned from UCI Health’s journey to improve safety culture, operational consistency, and clinical outcomes across a multi-hospital health system. 
Register now