Just Culture in action: A proven approach to safety, learning, and improvement

Webinar synopsis:

Wednesday, June 17, 2026  |  11AM EDT  |  60 mins

As organizations advance their safety journeys, many are focusing on how to create environments where reporting, learning, and accountability can thrive. Achieving zero harm requires a culture that supports open dialogue, fair and consistent responses to events, and continuous learning that helps prevent future harm.

Join leaders from BayCare and Press Ganey for an engaging discussion on the critical role Just Culture plays in advancing safety, trust, and high reliability. Through candid reflections on BayCare’s journey, attendees will learn how the organization has worked to build a fair, just, and transparent culture that encourages reporting, strengthens accountability, and shifts the focus from individual blame to system improvement.

Whether your organization is just beginning its Just Culture journey or looking to deepen its impact, this session will provide practical insights and real-world lessons for building a culture where people feel safe to speak up, leaders respond consistently and fairly, and learning becomes a daily practice.

What you will take away

• Describe the foundational principles of a fair, just, and transparent culture and their role in advancing safety and high reliability.
• Examine BayCare’s Just Culture journey, including strategies used to move from reactive event response and blame toward proactive learning and accountability.
• Identify practical approaches for learning from both failures and successes to drive continuous improvement and accelerate progress toward zero harm.