CMS Star Ratings: OAS CAHPS, HCAHPS changes & what’s ahead for 2026
Webinar synopsis:
Wednesday, March 11, 2026 | 6:30PM CET | 60 mins
CMS has announced that OAS CAHPS will be incorporated into the Overall Hospital Quality Star Ratings beginning with the 2026 update — a meaningful shift for Hospital Outpatient Departments and the Patient Experience measure group.
Join Press Ganey experts Chrissy Daniels, Deirdre Mylod, and Eme Augustini for a focused discussion on what CMS announced, what remains unclear, and how these changes intersect with evolving public reporting, including predictive HCAHPS Stars and Leapfrog.
What you will take away
- Understand how OAS CAHPS will be folded into Overall Star Ratings — and what is not changing
- Examine CMS’s restructuring of select HCAHPS measures and potential implications
- Prepare for the preview period and public reporting ahead of the May 2026 release