Patient safety organization: PSO
Explore the “why.” Elevate the “how.” Fast-track zero harm.
Dig deep into safety events, uncover root causes, and join cross-industry sharing and learning. Prevent harm before it happens.
Improve your safety event reporting
The nation’s largest patient safety database, working for you
Press Ganey gives you more than data. You get perspective.
- Zoom out to zero in: See beyond isolated incidents and uncover system-wide insights, based on 6.5M safety events.
- See how you stack up: Benchmark your data against national trends and peer organizations.
- Tap into collective intelligence: Connect with 5K+ safety and quality leaders in real time through PGConnect, our PSO community built for sharing insights and strategies.
A PSO that works for you
Fastest-growing database
Join the country’s fastest-growing PSO —powered by 4,000+ facilities and 6.5M safety events—and counting.
High Reliability Platform integration
Transfer safety event data efficiently with seamless integration between our High Reliability Platform and PSO.
Actionable dashboards
Benchmark performance against peer groups with dynamic, AI-enabled dashboards and safety improvement resources. Uncover common causes of safety events and analyze severity.
Improvement guidance
Turn data into meaningful improvement with the support of our safety leaders, who bring decades of experience across 2,000+ hospitals.
Get your questions answered
What sets Press Ganey’s Patient Safety Organization (PSO) apart?
Joining our PSO gives you several advantages:
1. Protect your data from legal discovery
Under the Patient Safety and Quality Improvement Act (PSQIA), your data is protected from legal discovery.
2. Learn and improve
Our PSO is a safe space where you and your team can report, analyze, and share safety events with Press Ganey experts and industry peers, exchanging lessons learned and resources.
3. Get ongoing training from Press Ganey safety and high reliability experts
Optimize safety culture, event review, and cause analysis to create standard work across the health system.
4. Build a stronger culture of safety
Being part of our PSO shows your commitment to learning and improving—fostering a stronger culture of safety among staff and leadership.
6. Spend less time on admin
Our AI tools reduce the burden of safety event review by automatically suggesting harm levels and event classifications.
Does the Press Ganey PSO offer comparative analysis?
Absolutely. We’re the fastest-growing PSO in the country, with over 6M safety events in our database—which means we’re the best source for comparing safety events and causal factors. Use standard dashboards to benchmark against national trends, or create custom comparisons with organizations of similar size, makeup, or location for an apples-to-apples view of your performance.
How does Press Ganey’s PSO use AI to improve patient safety?
Artificial intelligence-based tools help our PSO members reduce safety event review burden by automatically suggesting harm severity and event type classifications.
Safety products, built on AI excellence
Reporting and high reliability: HRP
Simplify safety event reporting, identify root causes, and prevent harm.
Safety consulting
Prevent patient and employee harm before it happens with our safety consultants.
Employee engagement
Measure safety culture, engagement, and more with our workforce surveys, tuned to healthcare.
