Engage patients as experience partners

Elevate each interaction. Amplify every voice. And co-design all healthcare experiences. Community Advisor revolutionizes how your organization connects with patients and their families, driving real and meaningful change.

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Collect and activate on feedback from your community

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One tool. 4 powerful ways to listen.

Digital diaries

Encourage and capture real-time conversations via a social media-style interface.

Crowdsourcing

Let your community solve problems and set priorities.

Discussions

Host online focus groups to surface rich, qualitative insights and emotions.

Dynamic contact database

Focus outreach on the most relevant groups by segmenting your community by demographic combinations.

Ad hoc survey design

Send out quick surveys to a targeted list to gather feedback on specific topics or research questions.

Get your questions answered

Can I still send traditional digital surveys with Community Advisor?

Yes, you can still send digital surveys to your panel with Community Advisor. Your advisor will help you choose the best channel for each initiative.

What teams can benefit from Community Advisor’s insights?

Community Advisor captures feedback from patients, families, and communities—supporting teams across patient experience, safety, diversity and inclusion, and marketing.

A patient experience suite, built on AI excellence

Healthcare experience analytics: PX Foundations

Analyze, visualize, and act on your experience data from a next-generation analytics tool tailored to healthcare.

Post-discharge communications

Automate outreach, improve recovery, reduce readmission, and give your staff time to focus on care.

Patient rounding: Digital rounding

Capture feedback at the bedside with our flexible rounding tools.

Regulatory programs

Get CAHPS compliant and stay ahead of CMS patient experience requirements.

Patient experience surveying

Collect the feedback that fuels your mission. Engage patients and staff with scalable survey programs.

Bring more diverse voices to the table to improve patient experience and more

Speak to one of our experts to start co-designing better experiences for your community.
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