Review publishing: Transparency
Be transparent. Win respect. Get chosen.
Improve and maintain your reputation by publishing the data you already have—like survey comments and ratings—on your website and across the web.
Kickstart your reputation strategy using existing consumer feedback
You promise. They prove.
Privacy protection
Approval workflow and optional managed services give you peace of mind that only appropriate, brand-approved comments make it online.
Customer and patient experience survey integration
Instantly turn authentic consumer feedback into verified reviews on your own website. You can also share them on third-party sites.
Provider access to individualized reporting (healthcare)
Bring providers into the loop with real-time access to patient feedback. Introduce them to our appeals workflow, which encourages provider engagement and can even surface opportunities for service recovery.
Get your questions answered
How does publishing reviews on our website help with site performance and search visibility?
Publishing real reviews on provider directories boosts consumer confidence and engages site visitors longer. And longer session duration contributes to stronger SEO performance—driving more organic traffic.
How are reviews moderated before they’re published?
All comments are carefully screened for personal information, profanity, libel, and other inappropriate content. Only approved comments are published online.
Can individuals see their own feedback?
Yes. Transparency gives providers access to their experience data (comments and ratings), helping them identify and understand trends, address concerns, and strengthen interactions with clients.
A BX suite built on AI excellence
Reputation management: Reputation
Track, respond to, and learn from consumer reviews on Google, Yelp, Facebook, and 100+ other platforms.
Listings management: Listings
Manage and update your business information across the web from a single location.
Review requesting: Campaigns
Grow your online reputation by automatically requesting reviews from all of your customers.
Market intelligence: Market navigator
Measure and analyze brand awareness and perception for specific geographic markets using syndicated research.
Improve conversion on your directory and third-party sites with reviews from real consumers
