Press Ganey data shows that organizations with strong social capital consistently outperform across safety, quality, experience, engagement, and efficiency. When people feel connected, respected, and aligned, teamwork improves—and good things move together. Unlike financial or human capital, social capital isn’t depleted by use. It grows stronger over time, creating a powerful flywheel for sustained performance.

Learn how to:

• Define social capital in clear, practical terms
• Understand why social capital is essential in today’s complex healthcare environment
• Strengthen the core currencies of social capital—respect, trust, and teamwork
• Build resilience and reliability under pressure
• Enable innovation through stronger connections and psychological safety
• Measure social capital using existing engagement, safety, and experience data