Diversity and Inclusion: Building Workforce Engagement and Improving Outcomes

Added on Nov 19, 2020

Diversity and Inclusion: Building Workforce Engagement and Improving Outcomes in Health Care

An extension of Press Ganey’s ongoing research to identify and understand the needs of the health care workforce and key variables that improve caregiver engagement and health care outcomes, Diversity and Inclusion: Building Workforce Engagement and Improving Outcomes in Health Care examines the association between employee engagement and perceptions of diversity, and the influence of race, gender and job type on that association.

This paper analyzes responses to engagement surveys from 113,000 caregivers, including nearly 3,000 physicians. All of the surveys included the company’s proprietary Diversity module, which assesses employees’ perceptions of equality of treatment by managers, organizational commitment to workforce diversity, equality of growth opportunities, and organization and co-worker valuing of differences.

Download Diversity and Inclusion: Building Workforce Engagement and Improving Outcomes in Health Care for best-practice recommendations.