Census Based Surveying for Today’s Consumer-Driven Industry

Added on Feb 4, 2016

This paper demonstrates how utilizing Census Based Surveying, a framework that leverages electronic communication to collect significantly more patient experience data across care settings, can help providers improve performance, increase loyalty and grow market share.

Insights and case studies detailed in the paper offer best practices to enhance hospitals’ and health systems’ ability to meet patients’ needs, reduce suffering and advance the delivery of patient-centered care.