The Impact of Internal Communications on Workplace Transformation

Added on Jun 23, 2020

Webinar Available On-Demand
Recorded on Tuesday, June 23
Watch our webinar to learn how RWJBarnabas Health aligns and deploys a multifaceted, systemwide communication strategy to nurture a culture of safety and high reliability. Through this strategy, the organization has reduced harm, improved teamwork, and instilled accountability so that it may deliver safe, high-quality, patient-centered care.
In this webinar, RWJBarnabas Health’s Emily Halu, Vice President of High Reliability, and Sharon Scalora, Director of Internal Communications, discussed the framework of their highly engaging communication strategy and explained how it improves safety and hardwires high reliability practices throughout the organization. They also shared how they implemented cost-effective communication tools that can help organizations build a high-performing culture and achieve safety excellence.

Additional topics covered in their presentation include the following:
  • Establishing a structured leadership and governance model to support integrated planning, execution, and alignment of safety priorities across the organization
  • Using consistent internal messaging and transparency that promotes safety and improves outcomes
  • Building and nurturing collective competence across the organization to help achieve safety and quality goals

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