New Insights for Improving the ED Patient Experience

Added on Jan 30, 2019

As the unintentional front door to a hospital or health system, the emergency department environment can create additional patient stress, uncertainty and pressure that negatively affects the care experience. Listen to our webinar, New Insights for Improving the ED Patient Experience, to hear Press Ganey experts Hilary Dempsey, policy analyst, and Aimee Mungovan, director of product management, provided an overview of ED survey tools and reporting updates that can help organizations improve the safety, quality and experience of care within the ED setting.

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