Leveraging High Reliability Principles to Ensure Safety During COVID-19

Added on Aug 11, 2020

Webinar Available On-Demand
Recorded on Tuesday, August 11
Watch this webinar to learn current strategies and future opportunities for adopting high reliability behaviors and practices to ensure safety during crises such as the COVID-19 pandemic. Press Ganey’s Chief Safety & Transformation Officer, Dr. Tejal Gandhi, partnered with fellow safety leaders to offer critical insights and best practices for delivering exceptional, safe care consistently over time. In this session, the panel addressed the following topics:
  • The impact of COVID-19 on patient and caregiver safety,
  • Leadership behaviors necessary to demonstrate a commitment to patient and workforce safety
  • Organizational practices that empower staff to speak up for safety and escalate concerns without fear of repercussions or judgment
  • Best practices for assessing and addressing the interrelationship between safety, high reliability, and health care equity

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