Declare Zero as the Goal Webinar

Added on Apr 14, 2016

Craig Clapper, partner, Press Ganey consulting services, and Jack Lynch, president and CEO, Main Line Health, discussed the fundamentals of creating a culture of safety and how to achieve success reducing serious safety events.

Topics covered in this webinar include:
  • Hard core culture—the link to organizational outcomes
  • The senior leader—what you say and what you do influences your organization's culture
  • Examples of how to promote the Zero Harm goal
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