High Reliability Is the Foundation

Added on Mar 5, 2020

High Reliability Is the Foundation

To accelerate transformation in health care, organizations must support all improvement efforts with a high reliability operating system. High reliability principles provide the foundation for consistent and sustainable improvement across all care domains. 

Watch this video to hear Press Ganey thought leaders discuss the critical importance of high reliability in health care, and read our 2020 Strategic Insights report, From Principles to Practice: Powering Transformation through High Reliability, for a playbook on transforming care and culture by adopting a holistic understanding of excellence and supporting it by embracing a culture rooted in high reliability principles.