On-Demand Webinars

Webinar Available On-Demand Recorded Wednesday, July 19, 2017 Download this on-demand webinar, CNO Roundtable: Using Holistic Care Models to Promote Nurse Resilience, explore holistic models of care and healing work environments, and the positive impact both have on patient and caregiver experiences and outcomes.

Proposed Changes to HCAHPS Pain Management Domain

Resource → Webinar • Added on May 16, 2017

Recorded Tuesday, May 16, 2017

CNO Roundtable: Effectively Supporting Nurse Managers

Resource → Webinar • Added on Apr 20, 2017

Available On-Demand Recorded Thursday, April 20, 2017

Rules of Engagement—Assessing Engagement and Readiness for Change

Resource → Webinar • Added on Apr 6, 2017

Available On-Demand Recorded Thursday, April 6, 2017

Preparing for Mandatory OAS CAHPS: Information You Need to Know Now

Resource → Webinar • Added on Feb 22, 2017

Available On-Demand Recorded Wednesday, Feb. 22, 2017

Meeting the Unique Needs of an Aging Population: Mount Sinai’s Geriatric ED

Resource → Webinar • Added on Feb 1, 2017

Available On-Demand Recorded Wednesday, Feb. 1, 2017

CNO Roundtable—Development of Advanced Practice Nurses at Carolinas HealthCare

Resource → Webinar • Added on Jan 19, 2017

Available On-Demand Recorded Thursday, Jan. 19, 2017

Preparing for MIPS: Patient Experience and Improvement Activities Webinar

Resource → Webinar • Added on Dec 8, 2016

Available On-Demand Recorded Thursday, Dec. 8, 2016

Transforming Engagement with Workgroup Development Initiatives Webinar

Resource → Webinar • Added on Oct 20, 2016

Available On-Demand Recorded Thursday, Oct. 20, 2016. Learn how John Muir Health took action on caregiver engagement results by executing a robust leader development program to improve workgroup performance.

Putting A Face on Safety Webinar

Resource → Webinar • Added on Aug 18, 2016

Available On-Demand Recorded Wednesday, Aug. 18, 2016

Strategies for Improving the Pediatric Patient Experience

Resource → Webinar • Added on Aug 1, 2016

Available On-Demand Recorded Wednesday, July 28, 2016

Make Harm Visible – Be Transparent About Safety Events

Resource → Webinar • Added on Jun 21, 2016

Available On-Demand Recorded Tuesday, June 21, 2016

OAS CAHPS: Findings from Early Participants and Program Updates

Resource → Webinar • Added on May 17, 2016

Available On-Demand Recorded Thursday, May 12, 2016

CNO Roundtable—Defining Roles for the RN and Clinical Team in Ambulatory Care

Resource → Webinar • Added on Apr 19, 2016

Available On-Demand Recorded Tuesday, April 19, 2016

Declare Zero as the Goal Webinar

Resource → Webinar • Added on Apr 14, 2016

Available On-Demand Recorded Thursday, April 14, 2016

Building a High-Performing Workforce Webinar

Resource → Webinar • Added on Mar 10, 2016

Available On-Demand Recorded Thursday, March 10, 2016. Learn how to foster a culture of highly engaged caregivers committed to improving the safety, quality and delivery of patient-centered care.

2016 CAHPS Requirements for Medical Groups, ACOs. Webinar

Resource → Webinar • Added on Feb 16, 2016

Available On-Demand Recorded Tuesday, Feb. 16, 2016

Performance and Quality Measurement in the CJR Payment Model

Resource → Webinar • Added on Dec 17, 2015

Learn more about the CJR payment model and the impact of your performance on payment. Presented by Press Ganey regulatory and quality measurement experts, this 60-minues presentation will provide you with important insights to help you prepare for the CJR payment model.

Outpatient and Ambulatory Surgery (OAS) CAHPS: What You Need to Succeed

Resource → Webinar • Added on Dec 10, 2015

Download this webinar to hear our CAHPS experts Emily Fisher, Policy Analyst of Regulatory Reporting and Sarah Ponder, Product Manager, discuss important details of the OAS CAHPS program.

Implications of Final 2016 Rules on eClinical Quality Measures

Resource → Webinar • Added on Oct 27, 2015

Recorded On: September 16, 2015 PRESENTERS: Nell Buhlman, senior vice president of clinical and quality solutions, and Sherry Dillon, vice president of quality advisory services

Understanding How Your Hospital's Performance Today Affects Future Programs

Resource → Webinar • Added on Oct 13, 2015

Recorded On: October 13, 2015 PRESENTER: Jodie Cunningham, Vice President of Public Reporting and Policy

Understanding the Proposed Home Health Value-Based Purchasing Model

Resource → Webinar • Added on Aug 19, 2015

Recorded on August 19, 2015 Jodie Cunningham, Vice President of Public Reporting and Policy, Emily Fisher, Policy Analyst

Countdown to PQRS CAHPS and Other CAHPS Program Updates

Resource → Webinar • Added on Aug 11, 2015

Recorded on August 11, 2011, 2015 Jodie Cunningham, Vice President of Public Reporting and Policy, and Allyson Weaver Bunker, Director of Medical & Ambulatory Services

2015 CAHPS Webinar Series

Resource → Webinar • Added on Jul 25, 2015

The rapid pace of the transition from volume to value-based delivery and reimbursement is the ultimate driver of changing market dynamics. Mark your calendar for this exciting and informative bi-monthly webinar series to learn about new and upcoming CAHPS program developments, and how to develop a holistic strategy to build a patient-centric culture at your institution.

Steps to Take Now for Hospice CAHPS

Resource → Webinar • Added on Jul 24, 2015

Recorded on: December 11, 2014 PRESENTERS: Allyson Weaver Bunker, Director of Medical & Ambulatory Services at Press Ganey Sarah Ponder, Ambulatory Services Product Manager at Press Ganey

Navigating Acute Care in 2015

Resource → Webinar • Added on Jul 24, 2015

This session will provide you with the information you need to know about new and existing CAHPS programs to help you maximize your organization’s performance and to better understand the potential impact to your regulatory and pay for performance programs

Strengthening Culture: Nurse Engagement Insights to Inform HR Strategies

Resource → Webinar • Added on Jul 14, 2015

Join us for Strengthening Culture: Nurse Engagement Insights to Inform HR Strategies, a 60 minute web conference focused on findings from our newest nurse engagement research. We’ll highlight key findings and trends to reveal priority areas specific to the unique concerns of nurses, including perspective and commentary from Press Ganey Chief Nursing Officer, Christy Dempsey. Based on the analysis of more than one million unique respondents in the national Press Ganey health care employee database, these insights can help inform HR strategies to reduce nurse turnover, and attract and retain top talent.

Strengthening Culture: Engagement Insights to Inform HR Strategies

Resource → Webinar • Added on Jul 13, 2015

As the dynamics that shape organizational culture and performance are increasingly complex, HR teams have greater opportunities to support the journey to deliver high quality, patient-centered care. Understanding team motivators and barriers to performance drivers provides powerful insights to help target improvements.

OAS CAHPS – Prepare Now with Press Ganey's Early Adopter Program

Resource → Webinar • Added on Jul 6, 2015

Starting in 2016, CMS plans to launch voluntary monthly data collection with the finalized version of the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery (OAS CAHPS) Survey. As a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care, we know that preparing early is a key element to performing well on any CAHPS initiative

Partnership for Transparency

Resource → Webinar • Added on Jun 29, 2015

Recorded on June 29, 2015 Dr. Thomas H. Lee, Chief Medical Officer, Patti Cmielewski, Chief Marketing Officer, Patty Riskind, Chief Client Experience Officer of Press Ganey

Latest Updates on PQRS, ACO, and OAS CAHPS

Resource → Webinar • Added on Jun 9, 2015

Recorded on June 09, 2015 Jodie Cunningham, Vice President of Public Reporting and Policy, and Allyson Weaver Bunker, Director of Medical & Ambulatory Services

Implications of Medicare Access and CHIP Reauthorization Act

Resource → Webinar • Added on Apr 30, 2015

Recorded on April 30, 2015 Nell Buhlman, Senior Vice President of Quality and Regulatory Strategies, Marie Castelli, Director of Government Affairs and Jodie Cunningham, Vice President of Public Reporting and Policy

Prepare for 2015 PQRS, ACO, and Outpatient Surgery CAHPS Requirements

Resource → Webinar • Added on Feb 10, 2015

Recorded on February 10, 2015 Jodie Cunningham-VP Regulatory Reporting & Policy, and Allyson Weaver Bunker- Director of Medical & Ambulatory Services

ACO CAHPS 101 -- Meet ACO CAHPS Requirements and Improve Patient Experience

Resource → Webinar • Added on Feb 10, 2015

Recorded February 10, 2015 Emily Fisher, Policy Analyst, CAHPS Regulatory Reporting, Allyson Weaver Bunker, Director of Medical & Ambulatory Services at Press Ganey

Steps to Prepare for PQRS CAHPS

Resource → Webinar • Added on Feb 10, 2015

Recorded on February 10, 2015 Allyson Weaver Bunker; Director, Medical & Ambulatory Services, Emily Fisher; Policy Analyst