Using Insights from Caregiver Surveys to Navigate through Uncertainty

Added on Jul 21, 2020

Continuous listening thumbThe Way Forward: Using Insights from Caregiver Surveys to Navigate through Uncertainty

The single most valuable thing health care organizations can do is listen to their caregivers, especially during times of uncertainty and change. Giving a voice to caregivers through purposeful, continuous listening guides people leaders, demonstrates respect for the workforce, and builds mutual trust.

Developed by Press Ganey experts Kristopher Morgan, PhD, Vice President, Research & Measure Science, and Martin Wright, Partner, Strategic Consulting, this knowledge brief compiles answers to key questions from clients to help you guide your organization’s continuous measurement and improvement strategies.

Download the knowledge brief for insights to help you build a continuous listening strategy focused on developing and retaining engaged, resilient caregivers.