Event Date and TimeWednesday, September 7, 2022 at 12:00PM-1:00PM (ET)


 

About this webinar

Join SPH/Press Ganey CAHPS and Stars experts for our annual recap of the trends and results of the 2022 CAHPS surveys across all lines of business. We will share case studies and best practices for improvement of the lowest scoring domains.

Key takeaways:

  • How your organization's CAHPS results compare to SPH's national benchmark
  • Trends in national CAHPS scores and response rates and where to focus your improvement efforts
  • Ideas on how to improve some of the most challenging CAHPS domains

 

Speakers

Mike Foytik
Mike Foytik

VP, Analytics & Innovation
Press Ganey

David Larsen
David Larsen

Senior Advisor, Payer Solutions
Press Ganey

Adam Higman
Adam Higman

Partner, Strategic Consulting
Press Ganey

Melissa Smith
Melissa Smith

Executive Vice President,
Consulting & Professional Services
Healthmine