The laser-focus on COVID-19 caused safety scores in other areas to dip across the healthcare industry. From the National Database of Nursing Quality Indicators (NDNQI®), Press Ganey analyzed safety outcomes during the crisis (from March 2020 on) and compared them to pre-pandemic (before March 2020) numbers. Download our e-book to see where declines occurred, how to identify the warning signs, and strategies for making up lost ground.  

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