High Reliability Organization Leader Skills eLearning Program

Added on Aug 1, 2019

The High Reliability Organization (HRO) Leader Skills eLearning Program is an interactive, multicourse curriculum that develops leadership skills and equips leaders with practical tools to build teams that prioritize and proactively address safety in everything they do. The eLearning program features HRO Leader Skills across four categories: Messaging on Mission, Anticipating to Avoid Events, Reinforcing and Building Accountability, and Leading Local Learning. Mastering these skills is necessary for leaders to implement a highly-reliable approach to safety and achieve outstanding outcomes.

The curriculum is led by industry thought leader, Craig Clapper, Press Ganey’s Transformational Services Partner and one of the authors of Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

Learn more about this interactive eLearning program delivered on the HealthStream® platform that helps individual leaders reflect, assess their current competency, and fill gaps to better prioritize safety and promote open communication regarding safety events. 


Download the PDF to learn more.