In this interactive webinar, Press Ganey experts share the latest regulatory developments related to patient experience surveying for Accountable Care Organizations (ACOs) and medical practices, including:

  • An overview of ACO CAHPS and MIPS CAHPS in 2021, including:
    • Who is required to use which survey
    • Differences and similarities – e.g., survey content, sampling, etc.
  • An update on CMS payment models for ACOs and primary care practices
  • Instructions for selecting Press Ganey as your vendor for Primary Care First Patient Experience of Care Survey