On-Demand Webinars

Watch our webinar, CAHPS Updates—Policy Experts Share the Latest News That May Impact Your Organization. Kaycee Glavich, Director of Policy, and Hilary Dempsey, Senior Policy Analyst, share the latest news and information about CAHPS surveys and the evolving regulatory landscape across care settings.

Watch our webinar, Strategies to Address Vaccine Hesitancy Among At-Risk Populations. Press Ganey Chief Experience Officer Chrissy Daniels shares insights from Vaccine Hesitancy and Acceptance: Data Segmentation Helps Address Barriers, along with tactics for leveraging patient feedback to guide your COVID-19 vaccination strategy and ongoing testing. 

Watch the first episode of our New Era of Health Care Webinar Series, hosted by nationally recognized thought leader Dr. Thomas Lee, Chief Medical Officer, Press Ganey. In this episode, Why Your Patient Experience Needs to Start Online, Dr. Lee is joined by Press Ganey’s patient experience and consumerism experts Chrissy Daniels, Chief Experience Officer, and Reed Mollins, Vice President of Strategic Partnerships, to discuss the convergence of patient and consumer experiences in a world where the patient journey increasingly starts well before the first appointment. 

Watch our webinar, Building an Agile Marketing Strategy in Times of Crisis and Beyond, to learn how to take control of your digital footprint across the consumer web, simplify and automate data management and syndication, use responsive branding to protect your hospital's reputation and patient experience, and uncover key areas for patient acquisition through digital data and analytics.

Watch our Equity Partnership webinar to learn how Mount Sinai Health System has trained staff to gather meaningful patient data to improve health equity.
 

Watch our webinar, NDNQI—Advancing Care Quality Through Pressure Injury Prevention, to hear Meg Colleton, Clinical Advisor, Press Ganey, and Janet Cuddigan, Immediate Past President, National Pressure Injury Advisory Panel, share the NPIAP’s latest guidance, enhancements Press Ganey has made to its NDNQI® solution to align with this guidance, and the impact that the COVID-19 pandemic has had on preventing and managing pressure injuries.

Watch our webinar, Creating and Sustaining an Intentional Strategy to Support Workforce Equity, Diversity and Inclusion. Northwell Health will describe their journey to implementing a sustainable strategy to achieve workforce equity, diversity, and inclusion within the workforce.