On-Demand Webinars

Press Ganey's Dr. Thomas Lee, Chief Medical Officer, is joined by Press Ganey patient experience and consumerism experts Chrissy Daniels, Chief Experience Officer, and Reed Mollins, Vice President of Strategic Partnerships, to discuss the convergence of patient and consumer experiences in a world where the patient journey increasingly starts well before the first appointment. 

Learn how to take control of your digital footprint across the consumer web, simplify and automate data management and syndication, use responsive branding to protect your hospital's reputation and patient experience, and uncover key areas for patient acquisition through digital data and analytics.

Watch our Equity Partnership webinar to learn how Mount Sinai Health System has trained staff to gather meaningful patient data to improve health equity.
 

Press Ganey's Chief Experience Officer, Chrissy Daniels, presents research, gathered throughout the pandemic, regarding the importance of teamwork in driving safety, patient loyalty, and patients’ perceptions of their overall care experience. Daniels is joined by Compass One Healthcare’s Dusty Derringer and Rich Feczko, who share how their “5 Pillars of Safety in Healthcare" restore caregiver teamwork and positively impact patient perceptions of their overall care experience at many of its partner organizations.

Learn how Northwell Health uses listings to optimize patient acquisition. 

Hear Meg Colleton, Press Ganey Clinical Advisor, and Janet Cuddigan, Immediate Past President, National Pressure Injury Advisory Panel, share the NPIAP’s latest guidance,  enhancements Press Ganey has made to its NDNQI® solution to align with this guidance, and the impact COVID-19 has had on preventing and managing pressure injuries.

Watch our webinar, Creating and Sustaining an Intentional Strategy to Support Workforce Equity, Diversity and Inclusion. Northwell Health will describe their journey to implementing a sustainable strategy to achieve workforce equity, diversity, and inclusion within the workforce.

This session features Dr. Tom Lee and Press Ganey’s chief clinical officer Dr. Jessica Dudley discussing existing gender gaps in the physician workforce and identify actionable solutions to close these gaps.

Our webinar, Press Ganey’s New Workforce Well-Being Collaborative Addresses Health Care’s Burnout Crisis and More, explores innovative strategies that will help support your efforts to remove barriers, accelerate improvement, and promote the well-being of your workforce.

Press Ganey's Kaycee Glavich, Director of Policy, and Hilary Dempsey, Senior Policy Analyst, share the latest news and information about CAHPS surveys and the evolving regulatory landscape across care settings.

Press Ganey's Chief Experience Officer, Chrissy Daniels, shares insights from Vaccine Hesitancy and Acceptance: Data Segmentation Helps Address Barriers, along with tactics for leveraging patient feedback to guide your COVID-19 vaccination strategy and ongoing testing. 

Press Ganey nurse leaders Dr. Jeffrey Doucette, SVP and chief nursing officer, and Dr. Mary Jo Assi, associate chief nursing officer, engage in a thought-provoking discussion with nationally recognized health care expert Dr. Jean Watson on the challenging conditions today’s nurses face and how organizations can better recognize, invest in, and retain their nurse workforce.