NYU Langone Hospital — Brooklyn Commits to Improving PX through Culture

Added on Sep 1, 2018

NYU Langone Hospital — Brooklyn Commits to Improving Patient Experience by Creating a Culture of Empathy and Compassion

This case study discusses how by working with Press Ganey ​​Strategic Consulting, a New York-based hospital successfully launched a refined purposeful rounding program aimed at improving the care experience for inpatients by cultivating the value of connecting.