East Texas Medical Center Tyler: Making Patient Connections Through Rounding

Added on Oct 1, 2015

ETMC Tyler is the flagship facility for the East Texas Medical Center and the only Level-1 designated trauma center in the region.  In an effort to achieve consistent, high performance for patient experience, ETMC Tyler partnered with the Press Ganey Strategic Consulting Group to support the implementation and sustainability of its new hourly rounding program using the Press Ganey Compassionate Connected Care Rounding Framework.