Spreading Good News: ​Mutual Good Works Keep Communities and Hospitals Hopeful

Added on Sep 10, 2020

Spreading Good News: ​Mutual Good Works Keep Communities and Hospitals Hopeful
By ​Lauren Keeley

The lengthy duration of the COVID-19 pandemic has not diminished the kindness and good works that emerged during the early days of the crisis. As seen in the examples below, community members, off-duty health care workers, universities, and businesses continue to reach out with acts of support and encouragement to health care workers and others impacted by COVID-19.

  • The nursing director for Salinas Valley Memorial Healthcare System has been working in the packing plants and agricultural fields of the Salinas Valley to teach workers about COVID-19. Over the course of the education program, she and her team have reached nearly 12,000 workers and volunteered 800 hours of their time to help them understand what is known about the virus and how to stay healthy.
  • A nurse at Mary Washington Hospital in Virginia created a “team cupboard” for ICU caregivers who were having trouble finding essential items such as nonperishable foods, baby products, and toiletries. The pantry has expanded to help the entire hospital system.
  • The University of Toledo College of Nursing held a socially distanced drive-through convocation to recognize its summer graduates during the COVID-19 pandemic.
  • A rising sophomore at Mount Airy High School in North Carolina used her free time this summer to make “Overcomer Bracelets” for caregivers at Northern Regional Hospital. Each bracelet has a tag with words of gratitude.
  • The American textile company Duvaltex shifted production priorities from furniture textiles to a range of advanced technical fabrics designed to meet the clothing needs of front-line health care workers. The shift not only helps protect caregivers, but also has allowed Duvaltex to rehire many of the workers it had laid off in the early days of the pandemic due to low furniture fabric demand.
  • A Memphis resident spearheaded a meal-delivery service, called Feed the Frontline, for night-shift caregivers at nearby Methodist Le Bonheur Germantown Hospital. For more than 150 nights, she has coordinated fundraisers and worked with local restaurants to provide meals for more than 65 caregivers.
  • Two teen siblings in California collected more than 250 thank-you cards from members of their community and sent them to health care workers at UC Davis Medical Center, Los Angeles Community Hospital, Zuckerberg San Francisco General Hospital and Trauma Center, and Chandler Regional Medical Center in Arizona. Each card includes a $10 Visa gift card. The teens named the initiative Cards 4 Covid Heroes.
For more “Good News” stories, see previous issues of Industry Edge. If you have any positive stories to share around COVID-19 pandemic response at your organization or in your community, please email lauren.keeley@pressganey.com. Visit our dedicated COVID-19 Web page for additional resources.