Press Ganey Workforce Engagement Experts Publish ‘The ​Engaged ​Caregiver’

Added on Nov 18, 2019

Press Ganey Workforce Engagement Experts Publish ‘The ​Engaged ​Caregiver’
​New book provides a vital road map to reduce burnout and transform care

Boston, November 18, 2019—With escalating rates of burnout threatening the delivery of exceptional care, health care leaders and their organizations are focused on reducing caregiver burnout and creating an engaged, resilient workforce to achieve their performance goals. To address this pressing issue, a team of health care workforce engagement experts have come together to share their practical insights in a new book titled The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care.

Written by Press Ganey experts and featuring lead editors Joseph Cabral, Thomas H. Lee, MD, and Martin Wright, The Engaged Caregiver offers an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to deliver safe, high-quality, patient-centered care.

“Research indicates that more than half of physicians and 40% of nurses have experienced one or more symptoms of burnout,” said Joseph Cabral, Chief Human Resources Officer, Press Ganey. “This epidemic not only affects the health and well-being of our caregivers, but also creates a potential crisis for delivering quality care. As leaders in health care, we have a responsibility to ensure that caregivers have the tools they need to build resilience and reliably deliver peak performance.”

The Engaged Caregiver provides health care professionals with a practical guide for identifying, diagnosing, addressing, and overcoming caregiver burnout on a personal level. It delivers actionable approaches for measuring engagement and equips readers with the tools required to develop and implement strategies that improve workplace culture.  

“The engagement of each and every caregiver plays a critical role in the success of individual organizations and the industry as a whole,” said Patrick T. Ryan, Executive Chairman, Press Ganey. “To transform the industry and deliver exceptional care, health care leaders must cultivate a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day. The insights outlined in this book serve as a road map for navigating that journey.” 

The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care is available for pre-order now on Amazon.com, Barnes and Noble, and Porchlight.  


About Press Ganey 

Press Ganey pioneered the health care performance improvement movement more than 33 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.



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