Cookie Policy

Introduction

This Cookie Policy describes the different types of cookies and similar technologies that may be used on the website www.Press Ganey.com (our “Website”) operated by or for Press Ganey Associates LLC (“Press Ganey,” “we,” “us,” or “our”) when you visit it.

We may change this Cookie Policy at any time. It is our policy to post any changes we make to our Cookie Policy on this page. The date that this Cookie Policy was last revised is identified at the top of this page.

If you have further questions, please contact us at the Contact Information listed in our Privacy Policy.

What are Cookies and Similar Technologies Used on Our Website

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Our use of cookies is governed by our Privacy Policy. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu.

Third Party Cookies. Some content or applications, including advertisements, on our Website are served by third-parties, including advertisers, ad networks and servers, content providers, application providers, and social media sites. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should contact the responsible provider directly. For information on how you can consent or withdraw your consent to receive targeted advertising from many providers, please see our Privacy Policy.

  • Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Website. Google Analytics uses cookies to help the Website analyze how users use the site. You can find out more about how Google uses data when you visit our Website by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics, including any associated opt out rights you may have, please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

You can also learn more about your choices and how we use Personal Data in cookies, if any, by visiting our Privacy Policy.

Cookies and Other Similar Technologies Used On Our Website

Our Website uses 1st party cookies (set by Press Ganey), 3rd party cookies (which are set by third parties), and other similar technologies. Below is a list of the different types of cookies that we use on our Website, as of the effective date of this Cookie Policy.

Essential Cookies and Similar Technologies: Essential cookies and other similar technologies used by us enable you to navigate the Website and use its services and features. Without these essential cookies, the Website will not perform smoothly and we may not be able to provide the Website to you or provide you with certain services or features of our Website.


Cookie Name

Description of purpose. More information.

When do cookies expire

1st party or 3rd party cookie?

Pressganey.com

Session cookie to assist with delivery of website content.

Close of browser session

1st party

Analytics Cookies and Similar Technologies: Analytics cookies and other similar technologies used by us collect information about your use of the Website and enable us to improve the way it works and operates. Specifically, analytics cookies provide us with information regarding what the most frequently visited pages on the Website are, help us record and debug any issues you may have with the Website, and show us how effective our advertising is. These analytics cookies do not allow us to see the usage of a single user but does allow us to see overall patterns of usage on the Website. We do not examine this information for individually identifying information, but we do use this information to understand the traffic on our Website.


Cookie Name

Description of purpose

When do cookies expire

1st party or 3rd party cookie?

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. https://www.google.com/policies/privacy and https://policies.google.com/privacy/partners.

24 months

3rd party

Oracle Eloqua

These cookies are used to collect information about how visitors use our site (in an anonymous form other than as described below). We use the information to compile reports and to help us improve our site. The cookies collect information including the site, where visitors have come to the site from and the pages they visited. 
These cookies also enable the delivery of Oracle Eloqua marketing. Where you are a subscriber of marketing related emails from Press Ganey, they track your interactions with this marketing and generate information on your visits to our websites in a non-anonymous form.
https://www.oracle.com/legal/privacy/privacy-policy.html
https://www.oracle.com/marketingcloud/opt-status.html

13 months

3rd party

You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info). We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.