Using 360 and 180 Assessments to Reveal Gaps in Caregivers’ Telemedicine Skills and Drive Key Outcomes

Sep 30, 2020 - Wednesday, September 30, 2020

Join us Wednesday, September 30, for an interactive webinar that will teach you how to effectively use proven 360 and 180 assessments to evaluate and develop the skills and behaviors necessary to deliver a safe, high-quality, patient-centered virtual care experience.

Press Ganey’s Martin Wright, Partner, Strategic Consulting, and Scott Mondore, Vice President of Workforce Engagement, will explain how assessing caregivers’ telemedicine skills and behaviors enables you to reveal at-risk areas of your workforce and will recommend targeted actions you can take to address improvement opportunities.

During this webinar, you will learn how 360 and 180 telemedicine assessments reveal the strengths and development opportunities of your caregivers and teams, understand how to easily implement this solution to evaluate clinicians and support personnel who are currently delivering virtual care as well as those who will soon transition into these roles, and discover how individualized 360 and 180 heatmap reports can help you prioritize development recommendations for each telemedicine caregiver assessed at your organization or practice.

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