Achieving the Optimal Patient and Family Experience: 2018 National Expert Advisory Panel

Oct 01, 2018 - New York, New York

Rachel Biblow, SVP of Transformational Solutions at Press Ganey, delivered the keynote address at the fourth annual meeting of the Sala Institute for Child and Family Centered Care (Sala) National Expert Advisory Panel (NEAP). In her keynote address, Rachel Biblow emphasized the critical interdependency of safety, quality and patient centricity as the primary elements of patient and family experience. 

The meeting was held in October 2018 at NYU Langone Health.