Registration Rate: $​395
Register Online >

If you’ve registered for the Summit, but can no longer attend and would like to send someone in your place, you must cancel your registration by sending an email to events@pressganey.com. You must then register the new attendee online. 

Cancellations must be sent in writing to events@pressganey.com. To receive a full refund, cancellations must be made three business days prior to the event. If cancellations are made after that time, or if a registrant does not attend, the full registration fee will be charged.

Executives leading patient experience improvement initiatives across their hospital or health system. 

Business casual attire is appropriate for all sessions. Please note that it is difficult to control the temperature in the meeting rooms. A light sweater or jacket is recommended. We’ll do our best to ensure that room conditions are comfortable.

The closest airport to the Taj Boston is ​Logan International Airport (​BOS). We recommend travelers plan to arrive Wednesday, Sept. 25 if travelling from out of town. Breakfast will be served at 8:00 a.m. on ​Thursday, Sept. 27. Attendees should plan to depart the Summit after 12:30 p.m. on Friday, Sept. 28, when sessions conclude.

Taj Boston
15 Arlington Street, Boston, MA  02116
Phone: 617.536.5700 
Reserve Room Online

Please contact the hotel directly to make reservations, cancellations or changes to an existing reservation. For your convenience, a block of rooms has been reserved. Mention Press Ganey when booking. Space is limited and we encourage you make your reservation early. Hotel accommodations are not included in the registration fee.

This program is valid for ​9 contact hours.

In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Press Ganey is an approved provider by the California Board of Registered Nursing. CEP16713

At the Patient Experience Leadership Summit, we will ​offer Patient Experience Continuing Education credits (PXEs) through Patient Experience Institute (PXI). PXEs can be applied towards Certified Patient Experience Professional (CPXP) applications and/or to maintain certification designation.

If you have questions regarding continuing education, please email continuingeducation@pressganey.com.