2020 Virtual National Client Conference

Nov 16 through Nov 18, 2020

The 2020 Virtual National Client Conference took place Nov. 16–18. For more than 30 years, this conference has convened thousands of professionals from across health care to share innovative strategies that rapidly improve the safety, quality, and experience of care. This year we hosted the conference in a virtual environment to help support your efforts to care for your patients, families, and communities. 

Attendees gained best practices and proven approaches for delivering safe, high-quality, patient-centered care in these uncertain times, as well as unparalleled networking and learning opportunities, including the following:

  • More than ​50 educational sessions presented by health care leaders and Press Ganey experts covering 10+ critical topic areas including clinical quality; consumerism; COVID response; data strategy; diversity, equity, and inclusion; medical practice; nursing and physician excellence; patient experience; safety and high reliability; telemedicine; transformational strategy; and workforce engagement
  • Inspirational and thought-provoking keynotes from Chris Cuomo, Anchor, CNN and Dr. Elvis Francois, “The Singing Surgeon”
  • Interactive virtual networking experiences designed to connect our community of over 4,000 health care professionals with attendees who are in similar roles or care settings
  • Solutions and insights offered in sessions and within our virtual Innovation Pavilion to help health care organizations effectively leverage their data and support their key business priorities

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